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  • November 29, 2015 at 6:07 pm #544173
    ttomasini

    I’ve inserted a video from the WordPress media library (did not embed) into a multi-slide Advanced layer slider.

    Works perfectly on MAC ad PC.

    However, on smartphone, it displays as a video player that takes me away from the website and does not transition to next slide after either playing or after I let it time-out.

    Any ideas?

    November 30, 2015 at 12:40 pm #544427
    Yigit

    Hi Andy!

    Which OS and browser are you using? Can you please post the link to your page where you have your slider?

    Cheers!
    Yigit

    December 2, 2015 at 3:13 am #545702
    ttomasini

    Here’s a page that shows what’s happening:

    http://www.hessel.org/dev/

    On a computer browser, the layer slider properly plays the inserted video, then transitions onto the remaining slides.

    When opened on an iPhone, a media player is displayed. If clicked on, it opens a player app and plays the video, then stops. When I click “done”, it go back to the website, but no further slides are displayed.

    If I don’t play it, it just sits there and does not transition.

    Can this be corrected, or can I have the video not display on a mobile device, while displaying and playing on a computer?

    Thanks.

    December 4, 2015 at 1:10 am #546774
    Andy

    Hi!

    I checked the link you have provided but can’t find any layerslider. Where is it? Can you provide us a precise link please?

    Best regards,
    Andy

    December 4, 2015 at 1:25 am #546782
    ttomasini

    Andy,

    The header video that begins when you acces the page is slide 1 of the advanced layer layer slider (http://www.hessel.org/dev/). It is followed by several more photos.

    December 7, 2015 at 8:51 pm #548273
    Andy

    Hi!

    could you provide us admin access, so we can take a closer look into it? Are we allowed to temporarily deactivate all your plugins? Post login details here as private reply.

    Best regards,
    Andy

    December 21, 2015 at 5:38 pm #556067
    transistores

    Andy
    I have the same problem. 2-3 slides with video not trasitioning on mobile. On Enfold

    What was the solution you provided (I looked at hessel.org and it does work now on mobile)

    Thank you

    Transitores

    December 21, 2015 at 6:32 pm #556119
    ttomasini

    No solution. We removed the slider video as it was no longer needed.

    Will re-visit later

    December 21, 2015 at 6:46 pm #556123
    transistores

    Thanks for your answer.

    Interesting news- we just tested and— video slides do transition on iPhone, but not on mobile chrome (android).

    Have a Great Holiday Season .

    December 21, 2015 at 6:59 pm #556129
    ttomasini

    Interesting –

    Did you embed or insert the video?

    For us, embed videos using iFrame worked fine and transitioned.

    If we saved video to WordPress Media and then inserted, they did not.

    December 21, 2015 at 8:01 pm #556150
    transistores

    Video is from our Vimeo : embedded. I know we changed home video today To bypass the problem.

    We will test a new page with 2-3 video slides with transitions and I will let you know and give you the link. Thank you for your time.

    January 3, 2016 at 3:40 am #558917
    Elliott

    Hey!


    @asodestrom    , I checked your link and the slider is transitioning fine after video is done playing.

    Best regards,
    Elliott

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