Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 26, 2018 at 4:59 pm #1037683
    Amselus

    Hi,
    thanks for your great theme.
    I have created a video for a customer an put it into a header color section over a Youtube link..
    On PC devices, everything is fine, on mobile (in my case iphone 7) the predefindes background image want work (option to deactivate video was set).
    Also on horizontal view on the iPhone I can see the video details from Youtube.

    – How i said, i had activated the option, that the video should not shown and intead of it a background image should shown, how can i fix it

    Thanks in advance.
    Regards
    Andreas

    November 28, 2018 at 9:51 am #1038379
    Rikard

    Hi Andreas,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    November 29, 2018 at 1:06 am #1038776
    Amselus

    Sorry, forgotten. Private area

    December 1, 2018 at 10:04 am #1039572
    Rikard

    Hi,

    Thanks for that, though the fallback image seems to load just fine on my end using Chrome. Could you post a screenshot of the problem and in which browser you are seeing it please?

    Best regards,
    Rikard

    December 2, 2018 at 11:10 pm #1040057
    Amselus

    Hi Rikard, now it work at once. When i wrote you the info after different trys it hasn´t work.
    So everthing fine, thanks a lot.
    Great work from you guys.

    December 3, 2018 at 9:10 am #1040178
    Nikko

    Hi Amselus,

    Glad that we could help :)
    Feel free to create a new thread for further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Video in Header Color Section – Problems on mobile’ is closed to new replies.