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  • March 3, 2014 at 6:45 am #231426
    wendyhomola

    I have Enfold 2.5.3 installed. I have tried linking to a direct mp4 video, a youtube video and one of your approved videos. I only get a black screen with a thinking wheel where the video is suppose to be. My video is less then 16,000 kb. I am looking at it in IE 11 and also Google Chrome. I have emptied all caches. What other suggestions do you have that I can try to get this to work.
    Thanks,
    Wendy

    • This topic was modified 10 years, 9 months ago by wendyhomola.
    March 3, 2014 at 6:08 pm #231702
    Ismael

    Hey wendyhomola!

    Please give us a link to the website. You should download the 2.5.4 version which includes an improved youtube integration. See if that helps. This is the change log for 2.5.4:

    Files that changed:
- style.css - new version number
- js/shortcode.js - improved youtube integration
- folder: config-templatebuilder: small adjustments and bugfixes

    Best regards,
    Ismael

    March 3, 2014 at 10:40 pm #231879
    wendyhomola
    This reply has been marked as private.
    March 4, 2014 at 10:04 am #232114
    wendyhomola

    I changed my YouTube video to Public instead of Private and it started working in Enfold. Still not sure why direct linking does not work.
    Wendy

    • This reply was modified 10 years, 9 months ago by wendyhomola.
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