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  • #231426

    I have Enfold 2.5.3 installed. I have tried linking to a direct mp4 video, a youtube video and one of your approved videos. I only get a black screen with a thinking wheel where the video is suppose to be. My video is less then 16,000 kb. I am looking at it in IE 11 and also Google Chrome. I have emptied all caches. What other suggestions do you have that I can try to get this to work.
    Thanks,
    Wendy

    • This topic was modified 10 years, 8 months ago by wendyhomola.
    #231702

    Hey wendyhomola!

    Please give us a link to the website. You should download the 2.5.4 version which includes an improved youtube integration. See if that helps. This is the change log for 2.5.4:

    Files that changed:
    - style.css - new version number
    - js/shortcode.js - improved youtube integration
    - folder: config-templatebuilder: small adjustments and bugfixes

    Best regards,
    Ismael

    #231879
    This reply has been marked as private.
    #232114

    I changed my YouTube video to Public instead of Private and it started working in Enfold. Still not sure why direct linking does not work.
    Wendy

    • This reply was modified 10 years, 8 months ago by wendyhomola.
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Video in Color Section and Sliders NOT Working – only black screen’ is closed to new replies.