Tagged: video not working
I have Enfold 2.5.3 installed. I have tried linking to a direct mp4 video, a youtube video and one of your approved videos. I only get a black screen with a thinking wheel where the video is suppose to be. My video is less then 16,000 kb. I am looking at it in IE 11 and also Google Chrome. I have emptied all caches. What other suggestions do you have that I can try to get this to work.
Thanks,
Wendy
Hey wendyhomola!
Please give us a link to the website. You should download the 2.5.4 version which includes an improved youtube integration. See if that helps. This is the change log for 2.5.4:
Files that changed:
- style.css - new version number
- js/shortcode.js - improved youtube integration
- folder: config-templatebuilder: small adjustments and bugfixes
Best regards,
Ismael
I changed my YouTube video to Public instead of Private and it started working in Enfold. Still not sure why direct linking does not work.
Wendy