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  • #1372858

    Hello,
    I’m working on our new site design for using a video header. The problem that I see is the video header does not play most times unless you refresh the page. It is the same with IE or Chrome. Please advise because I can’t see what I’m doing wrong and this is how I want the site designed.

    Thank you

    • This topic was modified 1 year, 11 months ago by tristatedata.
    #1372884

    I’ve changed the source to YouTube and now the video is working properly.

    #1372921

    Hi,

    Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    #1373008

    I also discovered this problem when using video background color sections with vimeo links and viewing on the chrome browser. Is this an error with enfold, chrome or vimeo?

    The video only plays properly about 50% of the time the page is loaded.

    #1373220

    Hi,
    tristatedata Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
    edgeofcinema in my test with Windows in Chrome, Firefox, Edge, & Brave in a color section with a background video on desktop,
    all browsers play the example YouTube link, and only Brave & Firefox play the example Vimeo link.
    So Chrome, Edge, & Brave all use chromium as their engine and since Brave will play the Vimeo video I would say that Chrome & Edge are blocking Vimeo.
    Since all of them play YouTube, it doesn’t seem that it is a theme or element issue and I don’t see that there is anything that the theme can do to make the browsers play a Vimeo video.
    So my recommendation is to use YouTube.

    Best regards,
    Mike

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Video header in Enfold will not play most times unless page is refreshed’ is closed to new replies.