Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 16, 2017 at 1:12 pm #747930
    SoundComposer

    So today I was updating my site and when creating a video-element and inserting an url from vimeo the video does not show up on the site. Only showing an URL and blank space where the video should have been. Clicking on the link opens up the video in a lightbox.

    If I take any of the old video-elements (made long time ago) and move around they work fine and show the video as they are supposed to. If I update the link inside them, they disappear and only the link is shown.

    I’ve tried to check if it has something to do with Vimeo settings on the different videos, but tried to copy a link from a video, that is already inserted in one of the existing videos that are showing, and when I hit save and it doesn’t work again.

    It looks like it’s an Enfold update thing (???). Or maybe it has something to do with the new version of Wordfence that doesn’t allow caching the videos maybe?

    Anyway, what is wrong? Can someone please help me? I need help! I need to have my website working these days since important people are looking :)

    THANKS!

    • This topic was modified 7 years, 10 months ago by SoundComposer.
    February 16, 2017 at 1:54 pm #747943
    SoundComposer

    If I try to clone and move an existing video-element it works fine. If I update the link inside it and click save the video disappears and the link is shown instead?

    • This reply was modified 7 years, 10 months ago by SoundComposer.
    February 16, 2017 at 1:54 pm #747944
    SoundComposer

    I have newest wordpress and newest version of enfold installed.

    February 16, 2017 at 9:32 pm #748141
    SoundComposer

    I’ve tried deactivating Wordfence and create a video element. Didn’t work. I’m sending login info in the private field below so you can check yourself.

    February 16, 2017 at 9:37 pm #748146
    SoundComposer

    More info in private field…

    February 20, 2017 at 1:09 pm #749296
    Basilis

    Hey!

    WHen you reply to your own topic, so many times, your request goes last and we can not handle it.
    Every time you reply, the position of the topic goes last.

    Please disable WordFence so we can login and we will check anything else.
    Thank u

    Regards,
    Basilis

    February 20, 2017 at 3:41 pm #749403
    SoundComposer

    Hi Basilis

    Please try to login now. And thank you for answering! :)

    Best
    Toni

    February 24, 2017 at 2:55 pm #751410
    Andy

    Hi,

    As seen in other threads Kriesi is aware that there is an Vimeo issue and he’s already working on it. Thanks for being patient.

    However try to deactivate all plugins. Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    February 24, 2017 at 6:43 pm #751529
    SoundComposer

    Thanks for the answer Andy!!!

    I will try that. Only thing that I’m puzzled about is the fact, that some links to vimeo (that were inserted some months ago) work fine while every new link I enter shows as a link only. Maybe you or Kriesi can see the difference of what is going on with the old links contra the new ones using my website as an example. Let me know if I should wait with the update for you or anyone else to check my site.

    February 27, 2017 at 3:03 pm #752284
    Andy

    Hi,

    the next update should come soon! So hopefully it will work then!

    Best regards,
    Andy

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