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  • February 14, 2017 at 4:16 pm #746949
    claraelisa

    Hi!

    I’m using the enfold vacations template. I recently try to put some videos in my website but it nos showing the youtube thumbnail, rather is using a simple url without a chance to style it. (so people have to click an url instead of a video thumbnail)

    Her’es how it looks front and back end https://snag.gy/CA46Sf.jpg

    How can ui fix this?

    thanks in advance

    February 15, 2017 at 7:48 am #747321
    Rikard

    Hey claraelisa,

    Please try removing the s from https in the video URL to see if that helps. If not then please post admin login details in private and point out where we can see the error and we’ll have a closer look at it.

    Best regards,
    Rikard

    February 15, 2017 at 4:12 pm #747508
    claraelisa

    Hi!

    I’ve tried removing the s from the video url with no results :( . I’m working on a localhost so i can’t provide a login access. Is there any other thing i could try?

    Thanks in advance

    February 16, 2017 at 8:14 am #747829
    Rikard

    Hi,

    Ok, thanks for the feedback. Did you verify that the video is actually working? You could try to inspect the page in question using a browser like Chrome and see if you see any error messages in the console.

    Best regards,
    Rikard

    February 16, 2017 at 3:03 pm #747977
    claraelisa

    it’s a youtube video, so yes, the video works fine. I’ve worked with enfold before and have great results, but not with the vacations template.

    February 16, 2017 at 8:33 pm #748129
    SoundComposer

    I have the same problem. Seem to be doing this after an update…

    Video from Vimeo not showing on new blocks but shows on old ones

    February 21, 2017 at 12:10 am #749671
    claraelisa

    Please give us a hand, i’m still struggling with the embeded video in my local host.

    I appreciate any help

    February 21, 2017 at 6:13 pm #750078
    Andy

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    February 21, 2017 at 6:23 pm #750087
    SoundComposer

    Hi Andy

    I already added all the login credentials on my post in the private fields. Please have a look at mine when you have time :)

    Thanks!

    February 22, 2017 at 3:25 pm #750525
    claraelisa

    i’m in a localhost. so i can’t share any admin permission

    February 27, 2017 at 6:34 am #752156
    Ismael

    Hi,

    I’m sorry but we can’t help you unless we can see the issue live. Have you tried the default video embed shortcode?

    // https://codex.wordpress.org/Video_Shortcode

    Add the “poster” parameter.

    Best regards,
    Ismael

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