Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 5, 2021 at 7:10 pm #1298680
    DouPaule

    Hi
    there are 4 slides on my homepage, number 4 is a video.
    On mobile there are 4 dots, indicating that there are 4 slides but after slide number 3 there is nothing….not even an empty area. it is as if there is no slider at all.
    (Yes, i checked the responsive settings)
    URL in privtae field
    kind regards
    chris

    PS: This is the code for the smallest screensize:

    • This topic was modified 3 years, 3 months ago by Mike.
    • This topic was modified 2 weeks, 6 days ago by Yigit.
    • This topic was modified 2 weeks, 6 days ago by Yigit.
    May 5, 2021 at 8:21 pm #1298690
    DouPaule

    I need to remove it cause i cant let my website leave in that state.
    But you know the issue now and you got the code and so you are able to reproduce it

    thanx
    chris

    May 7, 2021 at 10:57 am #1298910
    Yigit

    Hi,

    If it is empty, that means you did not set fallback image for mobile. Please edit your video slide and set a fallback image.
    Alternatively, you can add another slider element to your page with 3 slides and choose to display it only on mobile in Advanced > Responsive tab and hide the one with 4 slides on mobile.

    Best regards,
    Yigit

    May 7, 2021 at 1:05 pm #1298940
    DouPaule

    Hello
    that means: The whole slide wont show if there is no fallbackimage?
    OK.
    Which dimensions should the fallback image have?
    Chris

    May 10, 2021 at 5:29 am #1299228
    Rikard

    Hi Chris,

    Please try adding an image which is just over 780 pixels wide, that should be enough for mobile screens.

    Best regards,
    Rikard

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