Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 14, 2023 at 12:56 pm #1428087
    ausgesonnen

    any ideas why this video does not play 9 out of 10 times?

    Thanks

    home

    December 14, 2023 at 3:56 pm #1428115
    Rikard

    Hey ausgesonnen,

    It’s playing fine on my end. Do you have a sure way of reproducing this problem?

    Best regards,
    Rikard

    December 14, 2023 at 5:05 pm #1428132
    ausgesonnen

    NO unfortunately. Sometimes it works and other times now :(

    December 15, 2023 at 6:08 am #1428177
    Nikko

    Hi ausgesonnen,

    It shows properly on my end as well, though I get a warning that the site is not secured.
    Please enable SSL on your site, maybe that would fix the issue you’re having on your end.

    Best regards,
    Nikko

    December 15, 2023 at 1:44 pm #1428210
    ausgesonnen

    Ok have done the ssl but again it doesn’t play. Sometimes it even gets stuck in the black mode in the beginning

    December 16, 2023 at 5:12 am #1428255
    Nikko

    Hi ausgesonnen,

    SSL is still not enabled on your site, I still get the warning (screenshot link in private content).
    Can you try to test if youtube also cause the same issue on your end?

    Best regards,
    Nikko

    December 18, 2023 at 1:00 pm #1428397
    ausgesonnen

    could you please try now?

    December 18, 2023 at 4:41 pm #1428432
    Rikard

    Hi,

    Your site seems to be secure now, and the video is still playing fine on my end. Did you try loading the page in a private or incognito window?

    Best regards,
    Rikard

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