Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • July 20, 2017 at 3:49 pm #824648
    jochenmaier

    Hello,
    we need to work with self hosted videos. We want to show them in a fullscreen slider at the top of our homepage.
    Problem: The video controls are shown, but do not work.
    Please have a look here: https://smartdocuments.eu/de/

    What are we doing wrong?

    July 23, 2017 at 9:19 pm #828760
    Basilis

    Hey Jochen,

    I loaded the page, but I can not see any video at the slider, have you removed it?

    Best regards,
    Basilis

    July 24, 2017 at 8:59 am #828902
    jochenmaier

    Hello Basilis,
    as the video controls don’t work, we needed to move the video to a private page.

    July 26, 2017 at 8:21 am #829991
    jochenmaier

    Hello Basilis, any update on my ticket?

    July 28, 2017 at 5:29 am #830891
    Ismael

    Hi,

    What is the format of the video? Please note that certain video compression and codecs are not supported on some browsers. Please use vimeo or youtube to get around these incompatibilities.

    // https://www.wp101.com/10-reasons-why-you-should-never-host-your-own-videos/

    We need htaccess authentication to see the site. Please provide it in the private field.

    Best regards,
    Ismael

    August 1, 2017 at 8:05 am #832666
    jochenmaier

    Hello Ismael,
    the video ist “standard” mp4. The video itself is NOT the problem – it plays well.
    The problem are the controls, that are shown – but not working.

    August 1, 2017 at 5:48 pm #832990
    jochenmaier

    We updated to latest WordPress (4.8) and latest Enfold version (4.1.2) – the controls in the video are still NOT working.
    We need your help here.

    August 4, 2017 at 7:20 am #834201
    Ismael

    Hi,

    Thank you for the update.

    Where can we find the video? The page is missing. (see private field)

    Best regards,
    Ismael

    August 4, 2017 at 7:55 am #834219
    jochenmaier

    On top of the page, there’s the full screen slider. More in private content.

    August 5, 2017 at 5:48 am #834579
    Ismael

    Hi,

    Thank you for the info.

    The controls are being covered by the caption container. Please remove the caption or hide the video control with the following css modification.

    .mejs-controls.mejs-offscreen {
    display: none !important;
}

    Best regards,
    Ismael

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