Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 20, 2015 at 5:16 am #490531
    yasin0424

    hi, when i open my page in incognito the video doesnt stretch. see screenshot: ( http://screencast.com/t/bwFMgGiQUw ) what do you think is causing this?

    August 20, 2015 at 2:54 pm #490812
    Yigit

    Hi!

    It does not stretch on my end on normal page as well. Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    August 20, 2015 at 5:28 pm #490940
    yasin0424

    that seems to have resolved the issue. so how do i figure out which plugin is causing the problem? turn them on one by one until the issue reappears?

    August 20, 2015 at 5:36 pm #490950
    Yigit

    Hi!

    Exactly :)
    Glad you figured it out!

    Regards,
    Yigit

    August 20, 2015 at 5:38 pm #490953
    yasin0424

    thanks for the quick reply. It seems to be caused by the icegram plugin. that plugin puts a floating call to action bar on the page to prompt users to sign up. Do you know of a good alternative to that plugin?

    August 25, 2015 at 10:14 am #492739
    Andy

    Hi!

    I have no experience with such a plugin and you would need to search one by your own. You could also try to contact the plugin’s author, maybe he has a fix for you.

    Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Cheers!
    Andy

    • This reply was modified 9 years, 3 months ago by Andy.
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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘video background on home page not stretching on incognito’ is closed to new replies.