Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 2, 2019 at 9:57 am #1132905
    matthewnox

    After updating my site to the latest version, background videos no longer work. How to solve? Thank you

    September 3, 2019 at 6:46 am #1133227
    Rikard

    Hey matthewnox,

    Thanks for the login details. I couldn’t see any background videos on the front page, where exactly are you having this problem?

    Best regards,
    Rikard

    September 4, 2019 at 5:06 pm #1133948
    ezcom

    I am also having the same issue. I will attach an example and a log in for you guys in the private area.

    • This reply was modified 5 years, 3 months ago by ezcom.
    September 4, 2019 at 6:01 pm #1133997
    matthewnox

    The video is on this page, and does so with all my other sites with enfold – https://www.parquet.it/for-green/

    September 5, 2019 at 12:20 pm #1134349
    Rikard

    Hi matthewnox,

    Thanks for that, though the video background in the first Color Section is showing fine on my end. It’s a video of a forest from above. How exactly can we reproduce the problem you are having?

    Best regards,
    Rikard

    September 5, 2019 at 12:24 pm #1134352
    Rikard

    Hi ezcom,

    Could you please start a new thread instead of posting in someone else’s thread? It makes things very difficult for us if we have to help several users in the same thread.

    Your problem is likely due to the new GDPR functionality in the theme, but please post a new thread and we’ll help you out there.

    Best regards,
    Rikard

    September 5, 2019 at 2:20 pm #1134426
    matthewnox

    Look, I have the same problem here:

    HOME

    September 5, 2019 at 3:19 pm #1134443
    eC

    Hi, am also interested in the solution to the 5.6 video issues.

    September 7, 2019 at 4:19 pm #1135384
    Victoria

    Hi matthewnox,

    Please check the settings in the Theme options > Privacy and Cookies.

    Best regards,
    Victoria

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