Viewing 30 posts - 1 through 30 (of 52 total)
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  • April 24, 2018 at 5:52 pm #946048
    Mike61

    Hi Team,

    after updating to Enfold 4.3 the video for color section background don’t start automaticly.
    What is wrong?

    Thank you and regards
    Mike

    April 24, 2018 at 5:58 pm #946051
    goldengate415

    I am having the same problem. Is it a self-hosted video or Youtube video or Vimeo?

    It seems like every update breaks the video background.

    April 24, 2018 at 6:02 pm #946056
    Mike61

    It is an self-hosted video.

    April 24, 2018 at 7:27 pm #946088
    bizlift

    Same problem here. No bg video for color section after upgrade.

    April 25, 2018 at 5:18 pm #946726
    Mike61

    No Answer here? We need an solution please!
    Thank you
    Mike

    April 26, 2018 at 7:28 am #947097
    Ismael

    Hi,

    We are very sorry for the late response.

    The video element is not playing automatically without the “autoplay” attribute. This is not the case before. Please modify the framework > php > function-set-avia-frontend.php file, look for the “avia_html5_video_embed” function. Replace everything with this code.

    // https://pastebin.com/7cx77jyA

    Edit the av-helper-slideshow.php file inside the config-templatebuilder > aviashortcodes folder. Look for the “avia_slideshow_video_helper” class, replace everything with this code.

    // https://pastebin.com/YAhpFUYE

    We just added the “autoplay” parameter to the “avia_html5_video_embed” function.

    Best regards,
    Ismael

    April 26, 2018 at 1:33 pm #947255
    Mike61

    Hi Ismael,

    ok, I have do this but nothing is happens, video still don’t start.
    I have try your modification at child-theme an enfold directory – nothing!
    Hope you will find an solution?!

    Best Regards
    Mike

    • This reply was modified 6 years, 8 months ago by Mike61.
    April 26, 2018 at 5:36 pm #947369
    PSDC

    This isn’t really this fix is it? I’m getting a bit fed up with these updates breaking videos.

    April 27, 2018 at 3:13 am #947563
    Ismael

    Hi!

    Thank you for the update. For now, please replace the background video with a static image and then create a test page where we can see the issue. Post the login details in the private field so that we can implement the changes. Make sure that the Appearance > Editor panel is accessible and the files writable.

    Regards,
    Ismael

    April 27, 2018 at 5:03 am #947606
    specialeyes

    Same here, video background is not auto-playing after updating to 4.3 today. We will rollback the update until you figure this out, changing to a static image is not a great option for us.

    April 27, 2018 at 5:47 am #947634
    Ismael

    Hi!

    Did you try the changes above? It works on our end. Please create a new thread with the WP/FTP details in the private field so we can test the modifications.

    Cheers!
    Ismael

    April 27, 2018 at 10:38 am #947802
    Mike61

    Hi Ismael,

    ok, here you get my private Data…

    Thank you and Regards
    Mike

    April 27, 2018 at 11:39 pm #948225
    maggus77

    Same problem here, so would be great to see a resolution shortly.

    thanks
    Markus

    • This reply was modified 6 years, 8 months ago by maggus77.
    April 28, 2018 at 12:22 am #948233
    kpenner36

    same problem after update.

    My video in color section is no longer playing my local mp4 video file

    April 28, 2018 at 3:14 pm #948369
    Onlysky

    Same problem here as well, not working for self-hosted webm files or mp4 files. Tried the solution posted in this thread and it didn’t work for me, either. Rolling back theme to previous version until solution is posted. Thanks!

    UPDATE: YouTube videos still work, so I was able to create a temporary “fix” by uploading my self hosted videos to YouTube, then linking to them.

    • This reply was modified 6 years, 8 months ago by Onlysky.
    April 29, 2018 at 6:27 pm #948684
    rheinecke

    I’m having the same issue, I could pinpoint it to the “Disabling of template builder elements” in the Enfold performance options. If it is set to “Always load all elements” background videos work fine. On “Load only used elements (recommended)” background videos stop working.

    April 29, 2018 at 9:37 pm #948721
    maggus77

    Thanks, Rheinecke.
    Tried it but unfortunately doesnt work for me.

    April 30, 2018 at 9:10 am #948872
    Ismael

    Hi,


    @Mike61    : We will need the FTP details because we can’t modify the files in the Appearance > Editor panel without breaking the site.

    Best regards,
    Ismael

    April 30, 2018 at 10:42 am #948968
    Mike61

    Hi Ismael,

    here is all you need…

    Best Regards
    Mike

    May 1, 2018 at 2:56 am #949303
    Ismael

    Hey!


    @Mike61    : Thanks for the update. The FTP details are not working though. Please check.

    Regards,
    Ismael

    May 1, 2018 at 10:12 am #949464
    Mike61

    Hi Ismael,

    thats’ your automatic formatation of the private content:
    In the Middle of the password are two “-“, not one. That is right
    when I copy it in the filed but when I save it there is only one ‘-‘ :(

    Regards
    Mike

    • This reply was modified 6 years, 7 months ago by Mike61.
    May 2, 2018 at 3:37 pm #950116
    milkboy31

    Confirmed broken here as well… rolling back for now.

    May 2, 2018 at 6:07 pm #950177
    nunop

    same here. autoplay self-hosted not working after update 4.3

    May 2, 2018 at 6:29 pm #950192
    goldengate415

    Every single update since the middle of last year has had major bugs that have to be patched in the forums. This video bug has been around on and off since about that same time.

    With respect — the coders need to focus on stabilization of this theme before they focus on optimization.

    May 3, 2018 at 7:16 am #950523
    Ismael

    Hi!

    A new version of the theme is now available, 4.3.1. It has the “video” and “404” fixes. The “video” fix is different from what is provided in this thread. Let us know if it works in your installation.

    Cheers!
    Ismael

    May 3, 2018 at 7:18 am #950527
    goldengate415

    4.3.1 did not fix the self-hosted video issue, and it adds an issue with Masonry where lightboxes no longer appear (separate thread opened for that issue since it’s major).
    Link to logins in private content.

    May 3, 2018 at 12:24 pm #950712
    Ismael

    Hi!

    We’re sorry to hear that. The modifications that we provided previously worked for @Mike61’s site.

    // https://www.hausverwaltung-kuentzel.de/test-for-ismael/

    Here: https://kriesi.at/support/topic/video-autoplay-4/#post-947097

    Please try it again. We’ll forward it to our developers.

    Best regards,
    Ismael

    May 3, 2018 at 12:57 pm #950728
    mchbeck

    I’ve had the same issue and can confirm that Ismael’s fix works.

    May 3, 2018 at 1:11 pm #950736
    nunop

    Hello, I think we are talking about the same issue.
    The video does not autoplay, even after de 4.3.1 update.
    check it here please.

    Um passado que permite olhar o futuro

    May 3, 2018 at 5:29 pm #950961
    goldengate415

    Is the fix above included in 4.3.1 or are we supposed to paste it even after updating to 4.3.1? Thanks

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