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Dear Enfold Team
I am working on a newsletter due tuesday and more than half through it I suddenly cannot edit the page – changes do not show when I update – and not only that: Trying to make changes removes every content from a certain point – not able to edit or ad new content at the bottom of the newsletter-page…This newsletter page (portfolio item) (info in private) is made of color sections following each other down the page.
At a certain point I am no longer able to ad new content or edit it. Changes do not show – and when updating the page the latest added content simply disappears?? It is weird – and I desperatly need help. I have made a lot of theese before – never had this problem…I am running WP 5.8.2; Enfold 4.8.8
Please find info in private content
Hey Carsten,
Thank you for the login, I first noticed that your child theme stylesheet didn’t contain the required header info so I added it for you, I don’t think this was the problem but it would be a problem in the future:/* Theme Name: Enfold Child Description: A Child Theme for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating will be much easier then. Version: 1.0.1 Author: Kriesi Author URI: http://kriesi.at Template: enfold */Then on your page your last text block had a double open underline tag around the link:
once I corrected I was able to add two more color sections and successfully save:
please check and watch out for unclosed tags and nested open tags as it could cause issues.Best regards,
MikeHi Mike
Wow – thanks a lot for an extraordinary super quick and competent support! It works again – you saved my day :-)
(Promise to look for any unclosed tags…)As regards the Enfold Child Theme I have a “style.css” uploaded via FTP – with special css-rules which are not visible within the WP control panel. Should I to this (external) file ad this code: “A Child Theme for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating will be much easier then.” Is that what you mean?
Again, thanks a lot!
Hi,
Glad to hear this helped, I’m not sure about using a hidden stylesheet, but for a child theme to work correctly WordPress requires that it includes the Theme Name & Template
At least if you find a child theme “broken” error in the future you will know adding this info should solve.Best regards,
Mike
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