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Since upgrading to version 3.8.4 of Enfold, our site’s Anchors on the home page stopped functioning. Also, the font size and transparency of the Icon list items (used just below scrolling banner on home page) are hardly visible.
I have been unable to find a solution for these issues.
Checking again, it looks like anchors work on the home page in Internet Explorer, but stopped working in Chrome. Adding the entire page reference with the #anchor works – but forces a page refresh which is very annoying. Are there any work arounds for Chrome to work with Anchors?
Hi,
The anchor problem is likely due to your SSL, if you link to http://yoursite.com/#anchor it’s not the same as linking to the same address but using https, could you check that please?
Best regards,
RikardRikard,
My apologies for the long pause. The issue seems to be associated with Chrome, as the links work fine in Internet Explorer. Where I am seeing an issue is when I include anchor references to a new location on the home page. We have these in place withing the scrolling images in the Fullscreen Slider, that use “button links” (e.g., #sustainability) to other sections of the Home Page.These links to anchors work in IE, but not in Chrome. The loss of functionality in Chrome may not have been a result of an Enfold template update, but rather a change in Chrome.
In any case, do you have any recommendations? I can change the button links to references such as “https://www.partnersforcare.org/#sustainability” – but this forces a page refresh, which is slow and should not be needed.
Thank you
Hi,
Thanks for the feedback. I get the same result on my end and you might be right that it’s due to a change in Chrome. I still think it’s happening due to your SSL certificate though, there seems to be something wrong with it. The icon left of the URL does not go green, it will keep displaying the black I with the circle around it, indicating that something is not right with the certificate. Maybe you could contact your hosting provider about that?
Best regards,
RikardWe corrected the SSL issue, yet the issue remains. I cannot get anchors to work from EasySlider buttons with manually set anchor links, such as #kids.
I see that such links do work on the demo site for the Enfold One Page Portfolio demo, but I installed the demo content for Enfold 2017 Demo, and again the anchor links are not functional in Chrome. They appear to work fine in IE.
I am providing logon information and related details for a test page under Private Content.
I am also having issues with transparent menus recognizing a user scroll event – but will open another thread for that issue.
Thank you.
Hi,
I
ve checked your page and I saw that you didnt enable the custom ID to add the anchor to the row. Follow this article to learn about it: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/Best regards,
John TorvikThank you for the reply and suggestion; however, there is no change in behavior when viewing the pages in a Chrome browser. I had already been testing by placing tags in desired anchor points, as illustrated below, and this seems to work fine with Internet Explorer, but not Chrome. Are there any known work-arounds for Chrome – or should I contact Google / Chromium to find a solution?
<h2 id=”health”><span style=”color: #b02b2c;”>Improving Health & Quality of Life</span></h2>
Thanks,
DavidFor additional details. These all relate to use of Chrome browser.
If I use a full link to an anchor / location, such as https://www.partnersforcare.org/programs#education on a button within the page https://www.partnersforcare.org/programs – the reference is properly applied / navigated. (Although it forces a full page reload, since the entire page and anchor reference is needed to make it work.)
However, if I use the shortcut within that button link, such as #education for a location on that page, the browser does not move.Also, when the link is included on a button within an Easy Slider or Full Page Slider image, such as on the testing page https://www.partnersforcare.org/home2; the anchor navigation is ignored whenever the location is on the current page (e.g., https://www.partnersforcare.org/home2/#health – whereas the navigation is applied if the reference is to a different page (e.g., to https://www.partnersforcare.org/programs/#education from a button on https://www.partnersforcare.org/home2)
I am also wondering if the same root cause is preventing the Transparent Menu from changing to opaque when user scrolls down. This page has transparent menu option set:
I replaced all of the theme files, and disabled most Plugins, and that seems to have resolved these issues. However, I will need to reactivate plugins one by one to determine the culprit. I would be grateful for any recommendations on how to identify offending plugins / files.
Thank you.
Hi,
Thanks for the feedback. It’s almost impossible to say which one it could be, I would suggest that you simply activate them one by one and check when you start having problems, that should determine which one is causing the problems.
Best regards,
Rikard
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