Viewing 10 posts - 1 through 10 (of 10 total)
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  • August 15, 2015 at 1:48 am #488078
    slimmer1

    Hi,

    We updated to version 2.9.2 on Sept 6, 2014 and our next theme upgrade was to the current version, yesterday. Today, certain things are looking broken: sidebars, separators, mobile content, other things.

    We made the initial mistake of not using a child theme, so we analyzed modification dates to identify any nonstandard files that would need modification after the theme upgrade, and we thought we had it all covered.

    We are concerned that we missed certain earlier changes in functions.php. Could we get a copy of the original v 2.9.2 functions.php, or better yet, a copy of the entire original 2.9.2, so we can do a difference analysis?

    Thanks!

    August 15, 2015 at 5:49 pm #488260
    slimmer1

    Hi again,

    Please let me know if you have an archive of prior versions. I need to compare files for forensic purposes.

    I am making the assumption that the buggy behavior seen after the 3.2.3 update is seen because we did not fully reproduce all file modifications made to Enfold 2.9.2, and not because the 3.2.3 update itself is breaking elements of the 2.9.2 theme.

    Issues seen after the 3.2.3 update:

      Sidebar contents at desktop browser widths (in a browser window of about 1200px width) are showing up pushed to the bottom of the page, just above the footer, and the sidebar itself is only about 100px wide instead of about 360px
      Grey Separator lines are showing up between content elements within layout elements, where there were none before the update
      Issues seen on mobile devices – full menu showing on every page, rather than navicon

    Thanks on advance for your response.

    August 16, 2015 at 2:20 am #488327
    slimmer1

    Hi,

    It seems that rebuilding the WordPress page cache via the W3 Total Cache plugin resolved this issue:

    [Sidebar contents at desktop browser widths (in a browser window of about 1200px width) are showing up pushed to the bottom of the page, just above the footer, and the sidebar itself is only about 100px wide instead of about 360px]

    …and possibly the mobile devices menu issue.

    We are now troubleshooting [Grey Separator lines are showing up between content elements within layout elements, where there were none before the update]

    Would greatly appreciate a response to this thread.

    August 16, 2015 at 5:07 am #488331
    slimmer1

    Hi again,

    I think we have resolved most if not all of this, but I would still appreciate very much a copy of v 2.9.2 functions.php as a point of comparison. Can you help?

    Thanks!

    August 17, 2015 at 6:28 am #488574
    Rikard

    Hi,

    Sorry for the late reply, glad you got most of your issues worked out. None of the moderators have old themes available but we’ll ask for Kriesi to provide you with copy if possible.

    P.S if you reply to your own thread it will send it to the back of our queue, please try not to do this unless you think it’s really important.

    Thanks,
    Rikard

    August 18, 2015 at 2:11 am #489221
    slimmer1

    Hi Rikard,

    Yes, please ask Kriesi if he can share 2.9.2, or at least that version’s functions.php file, with me.

    Thanks for letting me know that replying to my own post sends the case to the back of your queue. That is a horrible mis-behavior that I have never seen in any other support software, and I have worked in tech support for years myself. I would like to see that eliminated.

    Thanks! -Alan

    August 18, 2015 at 2:02 pm #489500
    Rikard

    Hi Alan,

    Sorry for the long wait, I’ve asked but I know he’s very busy at the moment. As for the system we use it’s because we want to help each customer in order by which their issue was posted. But I can see your point, it would be better if it was only sent to the back once it’s answered by a moderator. But then again, another user could give a good solution too.

    Best regards,
    Rikard

    August 18, 2015 at 2:31 pm #489520
    Rikard

    Hi again Alan,


    @ismael     found a copy of 2.9.2. functions.php included in private. If you need the whole pack then please send us your email in the Private Content section.

    Regards,
    Rikard

    • This reply was modified 9 years, 4 months ago by Rikard.
    August 19, 2015 at 1:12 am #489780
    slimmer1

    Hi Rikard,

    This is super helpful. It would be even better to get the whole pack for reference, as there are some formatting issues with the copied/pasted .php file when I do a diff/compare. Adding my email in private content.

    Thanks! -Alan

    August 20, 2015 at 5:20 am #490532
    Rikard

    Hey,

    I’ve sent you the file.

    Regards,
    Rikard

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