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  • #1480324
    Darjan
    Guest

    Hello.

    We use your theme for long time now and it was working fine. Last year we experienced problem with not showing variation images. Can you please help us with that, as we have many problems with customers, because theme is not showing variation images, when you choose variation. Our website is: robbo.si. We also dissabled all plugins but still not showing images of variations. We have set variation images too.

    I hope someone can help me.

    Thank you.
    Darjan

    #1480333

    Hey Darjan,
    I see that you are using v5.4.1, please update to v7.0.1
    I also see that updates on your site have been disabled, so you may need to manually update with the steps below.
    If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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