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  • #937549

    Have tried all the steps mentioned in previous threads – the pastebin file has solved the 500 error but variable products still showing out of stock when stock management is disabled.Using the latest php, wp, wc and enfold.

    #937580

    Hey mrkuji,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #937616

    Thankyou so much. I really appreciate your help with this frustrating bug !

    #938010

    Hi mrkuji,

    This issue has been reported to our devs and they will get to it as soon as they can.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #942519

    Hi Victoria.. can you confirm this will be fixed in the next update – its dragging on now :-)

    #943280

    Hi,

    Yes, it is something that will be fixed on the next update!

    Best regards,
    Basilis

Viewing 6 posts - 1 through 6 (of 6 total)
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