Variable product is not working

Hi,

Thank you for the inquiry.

We can’t reproduce the same issue on our end. When we select Ford, model Ford Ranger MY22, and variant King Series Plus, the price displays as $3,460.00. It doesn’t freeze or get stuck. Is it still happening on your end? Please try a different browser or device.

Best regards,
Ismael

Hi,

Thank you for the update.

We’re seeing a few jQuery errors which might be related. Did you add this script?

        <script type="text/javascript">
            jQuery(function($) {
                jQuery('.dropdown_product_cat').on('change', function() {
                    if (jQuery(this).val() != '') {
                        var this_page = '';
                        var home_url = 'https://www.site.com.au/';
                        if (home_url.indexOf('?') > 0) {
                            this_page = home_url + '&product_cat=' + jQuery(this).val();
                        } else {
                            this_page = home_url + '?product_cat=' + jQuery(this).val();
                        }
                        location.href = this_page;
                    } else {
                        location.href = 'https://www.site.com.au/4x4-accessories-shop/';
                    }
                });
                if (jQuery().selectWoo) {
                    var wc_product_cat_select = function() {
                        jQuery('.dropdown_product_cat').selectWoo({
                            placeholder: 'Select a category',
                            minimumResultsForSearch: 5,
                            width: '100%',
                            allowClear: true,
                            language: {
                                noResults: function() {
                                    return 'No matches found';
                                }
                            }
                        });
                    };
                    wc_product_cat_select();
                }
            });
        </script>

I have installed YITH WooCommerce Product Add-ons & Extra Options

You might have set up the product page while this plugin was enabled, so when you disabled the plugin, the custom variation switches stopped working. Why did you disable the plugin?

Another issue with variable product is When I select any make and the second select box should show variations with respect to the selected Make,

How did you create the variations? Image switching should work when Enfold > Shop Options > Product Gallery is set to the second option (WooCommerce 3.0 gallery). Also, the product variations should be set up as described in the documentation below.

// https://woocommerce.com/document/variable-product/#adding-a-variable-product

Best regards,
Ismael

Hi,

I didn’t created product variations using YITH WooCommerce Product Add-ons & Extra Options,

I don’t think you can create these types of products without an additional plugin. Unfortunately, we are not yet sure what’s causing the issue. Please keep the plugin enabled for now and contact the plugin developers for more info.

Best regards,
Ismael

Hi,

I couldn’t find this script, where did you find this? If you give the path it will be better to troubleshoot.

The script is added inline in the document. This might be a script from the plugin or one of its extensions.

Best regards,
Ismael

Hey!

The issue is likely due to the script error that we mentioned above. Please try to temporarily disable all product extensions, then purge the cache. Have you tried creating a new variable product? Please provide the login details in the private field so that we can check the issue further.

Best regards,
Ismael

Hi,
Thank you for your patience and the login, when I check your page I do not find an error like in your screen recording with either the “YITH WooCommerce Product Add-ons & Extra Options” disabled or enabled.
Perhaps it is an option in the plugin, or perhaps it is one of your other woo plugins?

Best regards,
Mike

Hi,

Thank you for the info.

The issue doesn’t occur when we deactivate the “Speed Optimizer” plugin. It might be related to a plugin option that disables jQuery or changes its location because the script errors don’t occur when the plugin is disabled. Please review the plugin options or check with the plugin developers.

Best regards,
Ismael

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike