Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 24, 2023 at 1:05 pm #1405368
    actualizestudio

    Hi Support,
    We have used [av_postcontent link='page,264' av_uid='av-lf17l87i' sc_version='1.0'] shortcode in the content slider. Which Sometimes ends up showing the shortcode text instead of the page content. After we refresh the page, the shortcode text disappears and the page content shows up just fine.

    ScreenShot of the issue we face:- https://prnt.sc/BbMM5gZHqGL_
    Screenshot of how it should look like:- https://prnt.sc/OEznkY4dquMo

    Please help us to resolve the issue.

    April 25, 2023 at 3:35 pm #1405537
    Yigit

    Hey,

    I couldn’t reproduce this issue on initial load and after refreshing you page couple of times.

    Are there any specific steps we need to take to reproduce the issue? Are you experiencing this issue on a page other than the Custom Web Application Development page?

    Best regards,
    Yigit

    April 26, 2023 at 9:12 am #1405664
    actualizestudio

    Hey Yigit,

    We don’t have specific steps, but this issue occurs when we use page content in the content slider. Here is a link to how the backend looks like https://app.tango.us/app/workflow/Untitled-Workflow-378519a742a6487c971ce03b3e337d45

    This issue happened sometimes, but it usually gets resolved when we refresh the page.
    Can you let us know why this happens and how can it be resolved?

    April 29, 2023 at 8:46 pm #1406016
    Mike

    Hi,
    Thank you for your patience and the link to your site, I was not able to reproduce this error either, you say that it sometimes happens on the first page load, have you tried disabling your plugins to see if it could be a conflict?

    Best regards,
    Mike

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.