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  • #1401349

    Hi, I just purchased a new license to get support so kindly help me fix this ASAP.

    Adding any role on wordpress – except admin – not work. Example, author or shop manager not working.

    Specifically, I am trying to add Shop manager but I see this happens also with author or other roles that should have admin access.

    Basically, the issue is that when the new role logs in, if he goes to wp-admin, he gets redirected to homepage.

    So the login works, but the roles are unable to access the admin dashboard. Find in private filed login credentials as well as a video example.

    #1401416

    Hey Jacopotj,

    The problems you are describing are very likely not related to Enfold. Does the same thing happen if you activate one of the default WordPress themes? You could also try to deactivate all plugins except WooCoomerce, to see what happens after that.

    Best regards,
    Rikard

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