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Posts
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For example the following link:
https://drm.ch/es/productos/#mixing
is not opening as expected on mobile devices but it opens as expected on a computer.
Can you help me?
ThanksHey brunomtsilva,
What is not the excepting behavior?
Please give us some details.Best regards,
BasilisPlease see the pictures of what i see wen the link mentioned is open on a mobile phone (1.jpg) and what i was expecting to be (2.jpg).
1.jpg https://drive.google.com/open?id=1P5oQJIr-HiUvObZs_q9KjuBHKMPTbW2O
https://imgur.com/a/q8W8bAW2.jpg https://drive.google.com/open?id=17b9q2zK7tx1g4MShJiFw9_86JiifCMKy
https://imgur.com/a/AnNG9xUOn a computer all works as expected.
Thanks
Bruno SilvaHi,
The screenshots are not public or accessible. Please post the screenshots on imgur or dropbox. Which mobile device are you using?
Best regards,
IsmaelSorry, here are the images
https://imgur.com/a/q8W8bAW (image with issue)
https://imgur.com/a/AnNG9xU (image with the place we should got )
We are facing this issue on iPhone and on android.
The links with fragment identifiers are not going to the right page position within mobile devices, on pcs works fine.Thanks,
BrunoHi,
Thanks for the update.
We are able to reproduce the issue. What is the current version of the theme? We can’t see it because the debug info has been disabled and the css files are minified. Please make sure that the site is running on version 4.5.5.
Best regards,
IsmaelThanks for the support, You actually gave us the hint to solve the issue when you mention the minification. So we disable Cloudflare minification and rocket loader. After this it start working as expected.
Thanks
Bruno SilvaHi Bruno,
Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
- The topic ‘URL with Fragment identifier not working as expected’ is closed to new replies.