Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • June 27, 2017 at 1:12 pm #813387
    Krissieg

    Please can you look at this urgently for me please?

    The tab sections on these pages are not working when viewing on firefox.

    About Us

    Our Expertise

    And in explorer the whole main menu won’t show up.

    Please can you let me know if there’s anything we can do to fix this?

    It’s pretty urgent as the site is live and we’re close to sign off.

    Thanks!

    June 27, 2017 at 1:20 pm #813394
    Krissieg

    Oh and apparently the menu isn’t working on iPhone either when using chrome. Grrrr!
    I wish everyone just used chrome and samsung! lol

    June 28, 2017 at 10:23 am #813730
    Krissieg

    Hey guys, any help please? Sorry to bug, but I really need your input today. Thanks! :)
    Oh and the menu doesn’t work on Safari either. Not even the social media links. Why would this be happening?

    • This reply was modified 7 years, 5 months ago by Krissieg.
    June 28, 2017 at 11:28 am #813754
    Krissieg

    Hey guys, don’t worry, I worked out why the menu wasn’t working! It was the cookie law plugin I had set up on the website. I’ll look for a different one! lol

    BUT.. the way the tab sections render on Safari looks pretty bad, will this be sorted on the next update?

    About Us

    Check this page out using safari! The tab section looks awful: http://prntscr.com/fp39oh

    AND the tab sections still don’t work for me in Safari. So I still need your urgent input on this please. Thanks!

    Cheers,

    Krissie

    • This reply was modified 7 years, 5 months ago by Krissieg.
    June 28, 2017 at 3:43 pm #813891
    Yigit

    Hi Krissie,

    Yes, our devs confirmed yesterday that a fix and improvement will be added to Tab Section element in upcoming Enfold update.

    I checked your pages on Safari 10.0.3 on macOS 10.12.3 however i could not reproduce the issue on my end. Which version are you using?

    Best regards,
    Yigit

    June 28, 2017 at 3:53 pm #813906
    Krissieg

    Hey Yigit,

    My safari may be out of date then.I’ll see if I can update it.

    What concerns me more is the issue on Firefox.. the tab sections won’t open. Does the update include a fix for this or is this issue just with the website http://www.serviceintegrators.co.uk?

    If so, how do we fix it?

    Thanks

    June 28, 2017 at 4:23 pm #813932
    Yigit

    Hey!

    It is a general fix, not only for your website.
    If you need an urgent fix, please post FTP logins and WP admin logins here privately so we can apply the temporary solution for now :)

    Cheers!
    Yigit

    June 28, 2017 at 5:32 pm #813993
    sherissar

    Hi, I am having this issue as well. The TAB sections is not working in Firefox or Chrome. I have made sure it is not a plugin issue.
    It is working in Safari.

    Is there any ETA on the fix?

    June 28, 2017 at 5:39 pm #814001
    Krissieg

    Great! That would be wonderful.
    When we update in the future I’m guessing your fix will just be overwritten?

    Please find our info for login in below for wordpress. I’ll have to ask the client for the ftp login.

    Thanks Yigit!

    June 30, 2017 at 10:55 am #814908
    Krissieg

    Hey Yigit, got the info for ftp. See private area. Thanks!

    June 30, 2017 at 7:05 pm #815111
    Basilis

    Hi,

    The update will be out by Monday most probably as our developers done most of the work.
    We appreciate your patience, we can not push updates earlier as they might brake some other parts of your web site.

    Be be patience while we work on the update

    Thank you very much

    Best regards,
    Basilis

    July 1, 2017 at 6:52 pm #815393
    Guenni007

    on two sides i have been involved too in this tab-section “bug”

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.