Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 15, 2015 at 12:08 am #428541
    joerare

    In my settings, I cannot update the urls for the social profiles. The social platform name list covers the entire section.

    PLEASE GET BACK TO ME ASAP!!

    April 15, 2015 at 12:19 am #428546
    Yigit

    Hey joerare!

    Please try re-updating the theme via FTP and make sure to overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
    and try de-activating all active plugins

    Best regards,
    Yigit

    April 16, 2015 at 11:34 pm #429978
    joerare

    NOPE…that didn’t change anything.

    What’s next…this is a problem.

    • This reply was modified 9 years, 8 months ago by joerare.
    April 16, 2015 at 11:41 pm #429988
    Yigit

    Hi!

    Please go to Enfold/framework/css and open avia_admin.css file and find following line

    #wpwrap #avia_options_page .avia_section.av_2columns select, #wpwrap #avia_options_page .avia_section.av_2columns input{
}

    and change it to

    #wpwrap #avia_options_page .avia_section.av_2columns select, #wpwrap #avia_options_page .avia_section.av_2columns input{
width: 100% !important; 
}

    Cheers!
    Yigit

    April 16, 2015 at 11:48 pm #429993
    joerare

    That didn’t work either…so far nothing.

    April 16, 2015 at 11:50 pm #429994
    Yigit

    Hey!

    Weird. Do you mind posting FTP credentials here privately so we can look into it? Please upload the latest version of enfold.zip file to your server as well and tell us where in case we need to re-update the theme.
    Have you made any changes on theme files? Also, do you mind if we de-activate all active plugins for testing purposes?

    Best regards,
    Yigit

    April 17, 2015 at 12:01 am #430001
    joerare

    If you guys mess with the site is everything going to remain or will some things get messed up?

    April 17, 2015 at 12:04 am #430008
    joerare
    This reply has been marked as private.
    April 17, 2015 at 12:04 am #430009
    Yigit

    Hey!

    We may need to re-update the theme, in that case if you have made any changes on theme files, they will be overwritten. That is why i asked beforehand in my previous post to avoid overwriting the changes. Other than that, we are not going to do anything that would mess up the site.

    Regards,
    Yigit

    April 17, 2015 at 12:05 am #430010
    joerare

    I did not change anything to the main theme other than my pixels…so no big deal.

    April 17, 2015 at 12:06 am #430011
    joerare

    Oh and whatever you figure out…can you please let me know, I have a client/friend who is also using the theme with the same issue, but she doesn’t know anything about it and doesn’t want to hire a developer to help her fix it. I will be helping her.

    April 17, 2015 at 12:15 am #430015
    joerare

    I just updated the private message…sorry forgot to tell you which folders.

    April 17, 2015 at 3:42 pm #430348
    Yigit

    Hi!

    I get “Login authentication failed” error and cannot connect. Can you please check credentials once again?

    Best regards,
    Yigit

    April 17, 2015 at 11:16 pm #430649
    joerare
    This reply has been marked as private.
    April 20, 2015 at 3:55 pm #431357
    Yigit

    Hi!

    Unfortunately, i am still not able to login the credentials you posted. Please check them once again.
    In the meantime, you can post new social links you would like to add and i can change them for you.

    Best regards,
    Yigit

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