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February 2, 2014 at 3:37 pm #218418
Hi guys, Urgent
My site is mostly black. Images missing etc. Even part of my theme dashboard is black. Here’s a screenshot of the dashboard.
https://dl.dropboxusercontent.com/u/1049926/black.pngHmmm. Do you have any idea why? Mind taking a quick look? I was doing the following.
1. Adding some CSS in Quick CSS field. Bad code?
2. I used a plugin called WP Retina 2x.
I have no idea if any of this had anything to do with this problem. I just thought I’d mention it. This happened Feb 2nd just before 4:55am PST. About 45 minutes ago.
I did not add any plugins for several days otherwise I would have deactivated recent plugins. It just happened when I was editing CSS I believe.
Sorry to bother. Thanks, Jas
February 2, 2014 at 3:38 pm #218419This reply has been marked as private.February 2, 2014 at 3:53 pm #218422Ok it looks like I have found the issue. The plugin WP Retina 2x must have deleted about 22 2x files. Do you know how I can get those missing files and put them back via FTP? Where would I get the files? Thank you!
February 2, 2014 at 3:54 pm #218423This reply has been marked as private.February 2, 2014 at 4:04 pm #218424I’m restoring from a backup perhaps that will solve it. However, for future reference if you can tell me how to restore those files that you see missing I’d greatly appreciate it.
Best, Jas
February 2, 2014 at 7:10 pm #218459Hi!
In the future you can always re-upload the theme if a theme file is deleted. The theme settings aren’t tied to the theme files so there is no risk of losing settings.
Regards,
DevinFebruary 3, 2014 at 2:15 am #218552I’m back up. And yes that would have been quicker now that I’ve had a good nights rest and can think clearly. Ha.
I hit restore in my host settings and it took 2 minutes. The guys at http://www.getflywheel.com are the best WordPress host I’ve encountered. I emailed them at 5am and 5 minutes later I had a response. That’s service!
As soon as my site went backup the Jetpack plugin notified me via email.
WARNING: WP Retina 2x is a great plugin but DO NOT click “Delete all 2x files”. They should have a warning on that. I was under the assumption it was limited to non-theme files.
Consider this resolved. Thanks! Jas
- This reply was modified 10 years, 10 months ago by Jasmer.
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