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  • #218418

    Hi guys, Urgent

    My site is mostly black. Images missing etc. Even part of my theme dashboard is black. Here’s a screenshot of the dashboard.
    https://dl.dropboxusercontent.com/u/1049926/black.png

    Hmmm. Do you have any idea why? Mind taking a quick look? I was doing the following.

    1. Adding some CSS in Quick CSS field. Bad code?

    2. I used a plugin called WP Retina 2x.

    I have no idea if any of this had anything to do with this problem. I just thought I’d mention it. This happened Feb 2nd just before 4:55am PST. About 45 minutes ago.

    I did not add any plugins for several days otherwise I would have deactivated recent plugins. It just happened when I was editing CSS I believe.

    Sorry to bother. Thanks, Jas

    #218419
    This reply has been marked as private.
    #218422

    Ok it looks like I have found the issue. The plugin WP Retina 2x must have deleted about 22 2x files. Do you know how I can get those missing files and put them back via FTP? Where would I get the files? Thank you!

    #218423
    This reply has been marked as private.
    #218424

    I’m restoring from a backup perhaps that will solve it. However, for future reference if you can tell me how to restore those files that you see missing I’d greatly appreciate it.

    Best, Jas

    #218459

    Hi!

    In the future you can always re-upload the theme if a theme file is deleted. The theme settings aren’t tied to the theme files so there is no risk of losing settings.

    Regards,
    Devin

    #218552

    I’m back up. And yes that would have been quicker now that I’ve had a good nights rest and can think clearly. Ha.

    I hit restore in my host settings and it took 2 minutes. The guys at http://www.getflywheel.com are the best WordPress host I’ve encountered. I emailed them at 5am and 5 minutes later I had a response. That’s service!

    As soon as my site went backup the Jetpack plugin notified me via email.

    WARNING: WP Retina 2x is a great plugin but DO NOT click “Delete all 2x files”. They should have a warning on that. I was under the assumption it was limited to non-theme files.

    Consider this resolved. Thanks! Jas

    • This reply was modified 10 years, 10 months ago by Jasmer.
Viewing 7 posts - 1 through 7 (of 7 total)
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