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  • #858701

    Hello,
    I’ve just changed the hosting of my site. I’ve transfered all my WordPress files + the database.
    On my new hosting, I see my pages, my media…In Appareance / Themes Enfold is here and activated but when I go in Enfold o the left – nothing.
    Here are my credentials (I also move to https so don’t attention to alerts)
    Tx for your help as soon as u can because for the moment, I have a white screen… and can’t activate maintenance mode either.
    Nice day
    Marine

    #858719

    Here is the debug file… Please help me

    #858738

    More details cause I have the impression it’s due to the theme not updated (I didn’t develop / maintain the website).
    I still have my hold hosting access but no domain name linked to it.
    So how can I do to update the theme whithout losing my customisation. Do I have to migrate my DNS on the old hosting, make the updgrade and transfer everything again? A quicker solution.?
    Tx guys!

    #859298

    Hi,

    Moving data from one server to another is out of our support scope, but do not worry since you are Enfold user we will point you in the right direction.

    The WordPress Codex has useful info about WordPress site backups. https://codex.wordpress.org/WordPress_Backups

    Some plugins make it easy to take backups and move WordPress site to a new host:

    UpdraftPlus
    Duplicator
    BackUpWordPress
    BackupBuddy

    To Import/Export Theme Settings

    Enfold theme options can be exported or imported very easily from Enfold > Import/Export tab.

    Note: After importing the theme settings file to see the changes please make a small change in the theme options by changing the font size or color and save the settings.

    Best regards,
    Vinay

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