Viewing 15 posts - 1 through 15 (of 15 total)
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  • #911621

    Hey,

    I have an urgent problem. The site looks fine on the German version but something is wrong with the Englisch and Chinese Version.

    – Some elements that are supposed to be hidden on mobile (or vice versa) are displayed on both devices
    – Full width elements suddenly have paddings
    – 1/5th elements that used to be displayed next to each other, suddenly stand alone on desktop and keep their 1/5th size on mobile.

    IN the private content are you will find the link to the german page and the englisch and chinese version…

    Since the page is already live, a fast response would be highly appreciated…

    #911629

    I know copied the shortcode (via Avia debug) and created a new page.

    It is then display correctly. So i deleted the broken page and created a new one via copying the shortcode. Unfortunately, the page was broken again. Since I have to keep the url, there most be another solution.

    Many thanks.

    #912031

    Hi,

    Thank you for using Enfold.

    I checked the page but I’m not sure which elements have to be hidden on mobile view. Please provide the login details in the private field so that we can access the site.

    Best regards,
    Ismael

    #912202

    See attached the login details

    #913050

    Hi,

    Thank you for the update. The elements’ screen options are working properly. I created a test page and set the second text block to be hidden on mobile view. ( see private field )

    Best regards,
    Ismael

    #913196

    Hello Ismael,

    please have a look at the links I have sent you and read again my initial post.

    The elements screen options are working on every page but not on the two pages mentioned above.

    Attached you will find a link to some screen shots that show the problems.

    #913508

    Hi alexandervellguth,

    Here is a thread for you to consider

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #913624

    Hello Victoria,

    i installed the WPML string translation, but it did not solve the problem. How can I identify the strings that need to be translated in order to fix the broken pages?

    Many thanks,

    Alex

    #913847

    Hi Alex,

    Are these the steps you’ve taken to translate?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #914778

    Yes, that is exactly how i translated all my posts….

    #915215

    Hi,

    Thank you for the update. Some of the sections are outside the wrap_all container, which is why the css code for the Screen Options are not working. We added the following script to fix the issue temporarily.

    function ava_custom_script_fix(){
    ?>
    <script>
    (function($){
    	function a1() {
    		var grid = $('body').children('.av-submenu-container, .avia-section, .av-layout-grid-container, .av-tab-section-container, #footer, #socket');
    		$(grid).appendTo('#wrap_all #main');
    	}
    
    	a1();
    	
    	function a2() {
    		var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer, .av-submenu-container, #footer'),
    		parent = child.parents('.avia-section, .av-layout-grid-container');
    
    		child.insertAfter(parent);
    	}
    
    	a2();
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_fix');

    Best regards,
    Ismael

    #915549

    Hello Ismael,

    thank you for the fix. Unfortunately, it is not 100% right yet. The image with the hand and the measuring device appears twice on the page. Could you please check it again? It should look exactly like the German version.

    And could you also do those changes for the Chinese version of this page?

    How is it supposed to be fixed in long-term? You said, this is only a temporarily fix?

    Many thanks in advance,

    Alex

    #916942

    Hi,

    Thank you for the update. We edited the script a little. The duplicated section has been removed. Regarding the actual fix, we’re still waiting for the W P M L authors to update the xml config file in their servers.

    Best regards,
    Ismael

    #917155

    Hello Ismael,

    awesome!!!! Thank you very much. There is just one small problem left. The logos in the cooperation section appear as fullwidth although those are 1/5th elements. On the German version five logos appear next to each other in one row. Could you maybe do this last fix for the English and Chinese page as well?

    Thank you very much in advance,

    best regards,

    Alex

    #917659

    Hi,

    Regarding the 1/5 columns, please disable the “Equal Height” option on the translated pages temporarily. It’s going to work properly once the W P M L xml file configuration has been updated.

    Best regards,
    Ismael

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