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AuthorPosts
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February 13, 2018 at 11:26 am #911621
Hey,
I have an urgent problem. The site looks fine on the German version but something is wrong with the Englisch and Chinese Version.
– Some elements that are supposed to be hidden on mobile (or vice versa) are displayed on both devices
– Full width elements suddenly have paddings
– 1/5th elements that used to be displayed next to each other, suddenly stand alone on desktop and keep their 1/5th size on mobile.IN the private content are you will find the link to the german page and the englisch and chinese version…
Since the page is already live, a fast response would be highly appreciated…
February 13, 2018 at 11:39 am #911629I know copied the shortcode (via Avia debug) and created a new page.
It is then display correctly. So i deleted the broken page and created a new one via copying the shortcode. Unfortunately, the page was broken again. Since I have to keep the url, there most be another solution.
Many thanks.
February 14, 2018 at 2:09 am #912031Hi,
Thank you for using Enfold.
I checked the page but I’m not sure which elements have to be hidden on mobile view. Please provide the login details in the private field so that we can access the site.
Best regards,
IsmaelFebruary 14, 2018 at 11:35 am #912202See attached the login details
February 16, 2018 at 3:08 am #913050Hi,
Thank you for the update. The elements’ screen options are working properly. I created a test page and set the second text block to be hidden on mobile view. ( see private field )
Best regards,
IsmaelFebruary 16, 2018 at 10:39 am #913196Hello Ismael,
please have a look at the links I have sent you and read again my initial post.
The elements screen options are working on every page but not on the two pages mentioned above.
Attached you will find a link to some screen shots that show the problems.
February 17, 2018 at 6:37 am #913508Hi alexandervellguth,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 17, 2018 at 1:21 pm #913624Hello Victoria,
i installed the WPML string translation, but it did not solve the problem. How can I identify the strings that need to be translated in order to fix the broken pages?
Many thanks,
Alex
February 18, 2018 at 10:02 am #913847Hi Alex,
Are these the steps you’ve taken to translate?
If you need further assistance please let us know.
Best regards,
VictoriaFebruary 20, 2018 at 10:56 am #914778Yes, that is exactly how i translated all my posts….
February 21, 2018 at 4:49 am #915215Hi,
Thank you for the update. Some of the sections are outside the wrap_all container, which is why the css code for the Screen Options are not working. We added the following script to fix the issue temporarily.
function ava_custom_script_fix(){ ?> <script> (function($){ function a1() { var grid = $('body').children('.av-submenu-container, .avia-section, .av-layout-grid-container, .av-tab-section-container, #footer, #socket'); $(grid).appendTo('#wrap_all #main'); } a1(); function a2() { var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer, .av-submenu-container, #footer'), parent = child.parents('.avia-section, .av-layout-grid-container'); child.insertAfter(parent); } a2(); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_custom_script_fix');
Best regards,
IsmaelFebruary 21, 2018 at 4:45 pm #915549Hello Ismael,
thank you for the fix. Unfortunately, it is not 100% right yet. The image with the hand and the measuring device appears twice on the page. Could you please check it again? It should look exactly like the German version.
And could you also do those changes for the Chinese version of this page?
How is it supposed to be fixed in long-term? You said, this is only a temporarily fix?
Many thanks in advance,
Alex
February 24, 2018 at 3:16 am #916942Hi,
Thank you for the update. We edited the script a little. The duplicated section has been removed. Regarding the actual fix, we’re still waiting for the W P M L authors to update the xml config file in their servers.
Best regards,
IsmaelFebruary 24, 2018 at 4:07 pm #917155Hello Ismael,
awesome!!!! Thank you very much. There is just one small problem left. The logos in the cooperation section appear as fullwidth although those are 1/5th elements. On the German version five logos appear next to each other in one row. Could you maybe do this last fix for the English and Chinese page as well?
Thank you very much in advance,
best regards,
Alex
February 26, 2018 at 4:50 am #917659 -
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