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  • July 11, 2016 at 11:59 pm #659583
    JTV Digital

    Hello,

    Since the recent child-theme update, the prices are note displayed any more in the Woocommerce part of the site:
    http://www.jtvdigital.com/artist-services/

    There used to be prices and add to cart buttons, now nothing displays.

    Thanks

    July 12, 2016 at 2:26 am #659609
    Vinay

    Hey JTV Digital,

    There are several jQuery undefined errors in console. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins (except woocommerce).
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    • This reply was modified 8 years, 5 months ago by Vinay.
    July 12, 2016 at 3:53 pm #659948
    JTV Digital

    Hello,

    After updating everything and testing by de-activating plugins, no change, the issue is still there.
    What is weird is that it appeared suddenly, everything was working fine a few days ago.

    Thanks

    July 12, 2016 at 10:39 pm #660141
    JTV Digital

    This was caused by one of the woocommerce plugins finally. it’s solved, thanks

    July 13, 2016 at 1:08 pm #660353
    Rikard

    Hi,

    Great, glad you found the problem. Please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

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