Urgent: No More Transparent Header

Here’s the thing: When the plugin is turned on, it’s like I set the header back to no transparency in the page’s metabox. I was hoping you could at least tell me where that functionality can be found in the Enfold code so I’d have a chance at solving this. I know you guys don’t know the plugin code, but you do know Enfold code, so you should at least be able to tell me where in the code header transparency is turned on, can’t you?

I must say, guys, I’m a bit disappointed. Up to this point, Enfold support has been great. Please, I’m not asking you to debug the plugin. I’m just asking for information on the Enfold mechanisms involved in making the header transparent. I’m guessing you use jQuery, right? Can’t you please tell me the files that are involved and where the transparency is triggered in the code? The problem actually doesn’t happen all the time. When I first started working with the site today it was fine, even with the plugin turned on. It wasn’t until I submitted the form, went to PayPal, then came back to the site that the trouble started. Then if the plugin was activated, the problem happened. If it was off, the header was fine. At this point, I’m wondering if something in the plugin may be interfering with your jQuery code when I get back from PayPal for some reason. I know I need to work with the plugin guy on that, but if you could please tell me what files (and routines?) are involved with header transparency, that would be a great help.

Thank you!

Hi Guys!

You guys must use a combination of CSS and jQuery on more than just the <header> element to create the transparent header effect. When transparency is not working, the av_header_transparency and av_header_glassy classes are missing from the element. However I tried using jQuery to simply add them back in, but that was only partially successful.

So I need to now turn this question around: With Transparent & Glassy Header set for a page under Header Visibility and Transparency, what could possibly cause the header to all of a sudden become opaque??? (Please see image link in private content.)

Further, what could do this then “wear off” over time??? That’s right, after a time, it goes back to normal. Unfortunately I have no idea of how much time. Once it starts, it stays messed up while I’m working with it, then the next day, it’s back to normal until I “trigger” it. I thought perhaps the “reset” had to do with the App Pool recycling, but I did that manually and it made no difference.

Could this be the result of a script or CSS somewhere that conflicts with Enfold scripts or CSS??? If so can you think of anything I can do to try and ferret out the offending script or CSS?

Thank you!