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  • July 5, 2017 at 5:48 pm #816845
    kbarranco

    UPDATE: I just spoke to bluehost to make sure everything was ok on their end.
    There are alot of “.sql” files deposited in my main directory that have the initials “CJT”. I researched and went to that plugin’s page to learn how to uninstall. I uninstalled but the results said it couldn’t find anything. (I’ve disabled and deleted that plugin CSS JS TOOLKIT.
    Im using Advanced Code Editor plugin but turned it off.
    —– —— ——- —— —
    It started with my Masonry Gallery that was not showing images – I turned off all of my PLUGINS, then tried the fix in shortcodes.js and upgraded to 4.0.7 (stated on #771510 by Ismael)

    My site is completely messed up now. I upgraded to the newest enfold- then replace my deactivated one. But even before that I saw strange things, like the circle/arrow hover icon re-appeared, and my footer is one column stacked

    I noticed the footer was stacked the other day so I tried changing the content around/adding footer etc.
    nothing is showing right-
    for instance:
    https://uploadpie.com/SldKAq
    https://uploadpie.com/yz4zlv

    please please help

    I have to show my site today!!

    • This topic was modified 7 years, 5 months ago by kbarranco.
    July 6, 2017 at 5:20 am #817032
    Nikko

    Hey KK,

    I have tried the login you posted but it does not work, please check. Also I checked the contact page (I’m guessing it’s the one on the screenshot) but it returns 404. We might also need ftp access, to try to check the errors.

    Best regards,
    Nikko

    July 6, 2017 at 5:03 pm #817359
    kbarranco

    thanks for your response. I don’t see the 404 but then again, I am not confident in my abilities here.
    new info below

    July 9, 2017 at 1:58 am #818320
    kbarranco

    Sorry to overwhelm- My immediate needs are:

    1: I have issues with the ALB not showing up

    2: why do I have all of these sql files? anyone?
    https://uploadpie.com/nfIV7z

    I appreciate you guys being here.!

    July 10, 2017 at 11:39 am #818650
    Victoria

    Hi kbarranco,

    If you remove this code from your child theme style.css, the masonry will show. Screenshots in private.
    As for the sql, those are not generated by Enfold, you should investigate which plugin could be doing that.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    July 11, 2017 at 12:44 am #819051
    kbarranco

    are you saying I should have made my screenshot private?

    “If you remove this code from your child theme style.css, the masonry will show”
    — are you saying if I remove the .sql’s? which code are you referring to?

    July 12, 2017 at 2:02 am #819743
    kbarranco

    I’m still having the issue. and the footer is stacking vertically (?)

    July 12, 2017 at 5:24 am #819782
    Ismael

    Hi,

    There are a few js errors on the console. This is usually caused by an outdated plugin or cached script files. Please disable all plugins and purge the cache then check the page again.

    Uncaught TypeError: Cannot read property ‘serialize’ of undefined
    at o.getContent (wp-tinymce.php?c=1&ver=4603-20170530:14)
    at msUpdateDesc (wp-metaseo-metabox.js:208)
    at msUpdateSnippet (wp-metaseo-metabox.js:260)
    at wp-metaseo-metabox.js:403
    getContent @ wp-tinymce.php?c=1&ver=4603-20170530:14
    msUpdateDesc @ wp-metaseo-metabox.js:208
    msUpdateSnippet @ wp-metaseo-metabox.js:260
    (anonymous) @ wp-metaseo-metabox.js:403
    11:25:29.424 posts-jquery.js:57 Uncaught ReferenceError: wp_editor is not defined
    at HTMLButtonElement. (posts-jquery.js:57)
    at HTMLButtonElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:3)
    at HTMLButtonElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:3)
    at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:3)
    at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:9)
    at HTMLButtonElement.     (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:3)
    at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:2)
    at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:2)
    at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget&ver=4.8:3)
    at Object.success (avia-builder.js:976)

    Best regards,
    Ismael

    July 13, 2017 at 6:26 am #820345
    kbarranco

    Thanks for doing that. I am now having issues with the update today. I disabled my plugins. Now I have only the important plugins abled. Please help my site is in maintenance mode and my business and reputation is hurting.

    https://uploadpie.com/avNX2X

    July 13, 2017 at 8:02 am #820376
    kbarranco

    fixed- thanks-
    help from my host (bluehost) as follows:

    “I have renamed 2 maintenance plugin
    and renamed cache plugin
    And renamed .htaccess file and created new file”

    July 13, 2017 at 11:30 am #820464
    Ismael

    Hi,

    Great! Glad it is working now. :)

    Best regards,
    Ismael

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  • The topic ‘Help please- not working- updated to 4.0.7’ is closed to new replies.