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Posts
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Hi,
on my clients side zeitbote.com after some content changes on his side all sliders are gone !
No full screen slider is working any more !I checked out a lot of regarding this issue:
As it was running on old verions:
1) I updated worderpress, all plugins, theme.
2) updated plugin again manually
3) deleted all caching plugins
4) after deactivation of all plugins it worked again
5) After only activating woocommerce (in actual version) all sliders are gone again.Please assist me get it working again as client starts a promo running tomorrow.
Thanks a very lot !
Greetings
MichaelHey michaellausser,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
JordanHi Jordan,
thanks for your response.
I worked hard yesterday to replace the most of the Sliders with Color Sections for the promotion startin today. But all the sliders don’t work on my end and also not on clients end.
I missed to send you the sites where you see it:
http://www.zeitbote.com/zeitbote-produkte/ (in the top)
http://www.zeitbote.com/produkte/ (in the bottom starting at “Kundenmeinungen”) also the testimonials shoud appear in section “Kundenmeinungen” don’t work any more. Under that section I moved on slider worked earlier.The strange thing is, that the problem appeared suddenly during I created only normal new site.
I also deleted some backups (800 MB) for more storage in case the server is full.I also deleted BrowserCache, tried with other browsers and other devices and other networks. Always the same.
Please help me to fix the issue.
Thanks a lot and greetings
michaelhttp://www.zeitbote.com/zeitbote-produkte/ (in the top) => sorry, not in the bottom of the page is so not working slider now.
Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyAlso:
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Best regards,
AndyHi Andy,
thanks for your support. As just written I tried out the de- and reactivation of plugins.After deactivating all Plugins it worked. After activating ONLY WOOCOMMERCE (I activated as first one) the error occured again.
Today morning I deleted the themefiles via FTP (except Child theme) uploaded them again in current version and reactivated.
Still same error.I also actived only Enfold Main Theme and not child theme: Same Error.
If you got to page: http://www.zeitbote.com/produkte/ and scroll down to the bottom you’ll see that the
“Testimonlials” = Kundenmeinung don’t work and in next section there is a slider with 3 Slides, aber clicking on navigation the slides are appearing, aber reloading the page it blank until clicking again the navigation.Thanks a lot for you support.
Greetings
MichaelHi,
We disabled the Woocommerce > Settings > Default Customer Address feature temporarily. This is a beta feature of the plugin and is still in development. One issue is that it is not compatible with security and caching plugins.
Best regards,
IsmaelHi Ismael !
Waow really great job, everything working again fine. Really strange as this feature is also not marked as BETA.
However thanks a lot for your help !Greetings
Michael
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