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  • #1090335

    My news page has been altered following the query about how to put a gallery section into my news page – the landing pahge is now quite different to what I had published – really quite unhappy with this….I have spent a lot of time working on it and a simple query has completely messed up my website…

    How do I get it back to how it was?

    THIS IS URGENT _ PLEASE RESPOND ASAP

    #1090337

    On the news landing page (https://tapintoit.org.uk/news/) I had the lead article in the middle with taster text…. NO left navigation or all that other rubbish on the page and all other articles were below with snippets of text….

    The only other links were the main navigation, top navigation and the footer element…I have no idea how to fix this and am really annoyed that you have done this .

    I gave access to the website in good faith asking how to resolve an issue on 1 post and you have messed up the whole section….why did you not take a screenshot of the news page and the post pages before you started working on them and ensure that they matched when you thought you had resolved things?

    Sorry, but I am really annoyed especially when this is going to be sitting like this for the whole weekend.

    #1090341

    Also getting this warning coming up – see private content…..

    This is a complete nightmare….again I request URGENT HELP.

    #1090398

    I have removed reference to a Blog page from the Enfold Child Theme options and I am now seeing the page that I had before.
    I also spent a few hours changing the settings and going back to an old version of the website.
    I now have the page back that I wanted but not sure all the settings were as before.
    Can you please give me a list of changes that you implemented when accessing my website.
    I have now blocked access to the support team as I don’t want you guys messing things up again….sorry, harsh but unfortunately true.
    I look forward to hearing from you on Monday.
    Thanks

    #1090825

    Hey!

    We didn’t add or change anything in the site aside from adding the gallery shortcode as mentioned in the previous thread.

    // https://kriesi.at/support/topic/stylesheet-of-blog-page-breaks-when-add-gallery-via-advanced-editor/#post-1089300

    Regards,
    Ismael

    #1090902

    Nobody else has access to the website and the news page had changed???
    It won’t have changed itself ….sorry, but perhaps it was when your colleagues were working on it?
    Really strange and took me hours to resolve.

    #1090940

    Hey!

    Possibly, but there’ s no way to know now. We are very sorry for the inconvenience.

    Best regards,
    Ismael

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