Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 16, 2020 at 4:36 pm #1175100
    Lana

    Hi guys,
    we updated this morning and it screwed up other very important things. I need to roll back so it can be fixed and then update again. How do I rollback?

    January 16, 2020 at 4:58 pm #1175116
    Lana

    Does anyone know how to rollback? Now that the updates are via the token, I can’t seem to see how to rollback to a previous version. And it has to happen.

    January 16, 2020 at 5:07 pm #1175122
    Barnez1

    Do you have a pre-update backup of the site files and database? If so, you could restore the database and replace the existing /themes/enfold directory with the one from the backup. All this is carried out through your control panel provided by your host (e.g. in cPanel you would use the File Manager to restore the theme directory and phpMYADMIN to restore the database). Note that this will restore the site to the state when you made that backup. So if the backup is from 22 December 2019, all settings/text/images etc changes since will be lost.

    January 16, 2020 at 5:10 pm #1175126
    Barnez1

    Or you can try just updating the /themes/enfold directory to see if that is enough to fix your issue without meddling with the database

    January 16, 2020 at 5:57 pm #1175143
    Lana

    Thank you Barnez – that’s what I did per your suggestion – restored the theme files from a backup. Thank god for backups. It’s back to normal now.

    January 16, 2020 at 6:01 pm #1175147
    Barnez1

    Happy to hear that helped. Yes, hooray for backups! I need one myself today :)

    January 17, 2020 at 10:51 am #1175299
    Mike

    Hi,
    @Lana, glad @Barnez1’s suggestion helped, is there anything else we can assist with on this, or shall we close this?

    @Barnez1    , thank you for helping.

    Best regards,
    Mike

    January 17, 2020 at 5:32 pm #1175543
    Lana

    All good for now Mike! Let’s close this. Thank you!

    January 17, 2020 at 8:47 pm #1175639
    Victoria

    Hi Lana,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘URGENT: How do I rollback to a previous version of Enfold?’ is closed to new replies.