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  • #1496441

    The site we have had working for a year or so has suddenly stopped working after a WordPress update. It now appears broken with the header images not appearing along with other css issues. No matter what i have tried to do to correct this it hasn’t fix it. Yet if i preview the home page for example this displays correctly, but the live site is displaying incorrectly? Could i ask one of the support team to take a look over the site and come back to me as soon as possible please with a fix?

    Look forward to your reply.

    #1496445

    Hey Dave,
    Your server is giving a 403 Forbidden error for the css file that is needed.
    It could be that the directory has the wrong file permissions, ask your web host why the server is doing this.
    If they can’t help try adding this function to your child theme functions.php file

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    Then clear and or disable your caching plugin, I tried but your siteground caching plugin doesn’t seem to respond.
    You may need to ask for help with that also.
    If all else fails try rolling back your WordPress update. WP versions 6.9.2 & 6.9.3 both had issues, not sure about 6.9.4, so if you roll back go to 6.9

    Best regards,
    Mike

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