Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1134219

    I recently did an update of Enfold to version 4.5.7 and have had a whole host of errors:

    The following errors would not allow me to open up the admin panel sitename/wp-admin. so i did the following:

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12

    * Changed the file events_countdown.php to events_countdown.error

    Then the following code poped up

    Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13

    * Changed the file events_upcoming.php to events_upcoming.error

    Now I am able to log into the admin panel. However, now i am receiving even more errors:

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95
    
    Warning: include(/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php): failed to open stream: No such file or directory in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 469
    
    Warning: include(/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php): failed to open stream: No such file or directory in y/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 469
    
    Warning: include(): Failed opening '/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php' for inclusion (include_path='.:/opt/cpanel/ea-php72/root/usr/share/pear') in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 469

    * I deleted the extra font known as Fontello I believe located in Enfold > import/export and now I am only receiving a bunch of numbers as errors in the header.

    Please help me fix this issue I have provided admin log in for the site

    • This topic was modified 5 years, 2 months ago by tdproperty.
    #1134577
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95
    

    I replaced the header file and the above code is now gone. The home page will load with google chrome, however, will not load with IE this update is horrible and should not have been pushed out!

    #1135189

    I reinstalled the theme and mostly everything is working now accept for the mobile menu bar is not showing up

    #1135379

    Hi tdproperty,

    Glad you got it working for you! :)

    Best regards,
    Victoria

    #1138247

    Victoria,

    I tried removing the suggested code and the following happened the menu names disappeared in desktop mode leaving no drop-down menus and also no mobile menu option.

    Since the update, I still have the following issues if you can help it would be greatly appreciated! I have included the login info as well my current css info in private.

    [Home Page Header]

    1. The mobile menu button is not showing up
    2. Social media icons are white when in desktop view which is fine. However, they do not change to the default black font when put into mobile view until I start scrolling down. Basically I need for the social media icons colors to change when in mobile view
    3. If I remember correctly I thought the social media icons use to move into the center when in mobile view i may be wrong.

    Question?

    In the css code I provided was the sections for Enfold Theme Support completed by your team as I did not know where they came from or what they did?

    What changed in the most recent Enfold update that changed the format of the videos? They are now more responsive as if all videos are setup to be left-aligned instead of centered is this true?

    • This reply was modified 5 years, 2 months ago by tdproperty.
    #1139389

    Hi,

    Thank you for the update.

    Did you update the theme manually via FTP? Based on your posts above, the shortcode files were duplicated. You may need to remove the current Enfold theme folder completely before uploading the latest version. Have you tried that?

    And if you’re using a child theme with template modifications, you should check those templates as well. Make sure that they are updated.

    Best regards,
    Ismael

    #1139396

    I did the update via the control panel that caused a lot of errors. I then manually uploaded the theme and that fixed many of the errors. However, the CSS edits that I provided in private are now causing the theme to break mainly I need to fix the mobile menu icon not showing up. If I delete all of the custom CSS coding then the mobile icon shows up however it then creates other issues. I can’t seem to pinpoint down which CSS code fixes the final issues. Any help would be greatly appreciated. Yes, I am using a child theme with limited revisions mainly for gravity forms

    #1139832

    Hi,

    Thank you for the update.

    This is the css modification related to the mobile menu.

    /*Main Menu Create Mobile Box and Control Social Media Icons*/
    @media only screen
    and (max-width: 845px) {
    .container #advanced_menu_toggle, #advanced_menu_hide {
    display: block;
    }
    .main_menu .avia-menu, #header_main_alternate, .fallback_menu {
    display: none;
    }
    

    Please disable that temporarily.

    Best regards,
    Ismael

    #1140063

    Ismael,

    Awesome, I removed the code you mentioned and now the mobile menu icon is back as it is no longer needed on the new version of Enfold theme. I am nearly back to having the header work how it worked prior to the update. I notice the following is happening still:

    Internet Explorer & Google Chrome:

    Desktop Mode: Works Fine on both Internet Explorer and Google Chrome. However, the menu overlaps the company logo which is an easy fix as i can now do this in the dashboard.
    Tablet Mode: The mobile menu is to the left of the social media icons. Prior I believe the social media icons were centered and to the left of the mobile media icon.
    Mobile Mode: Works Fine on internet Explorer. However, on Google chrome it stays in tablet mode and the social media icons do not disappear.

    Dashboard error:

    /public_html/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 93

    It seems that many of the issues that I was experiencing in the past that required custom CSS coding have been updated and changed in this version of of Enfold bringing many of these functions into the dash board.

    • This reply was modified 5 years, 2 months ago by tdproperty.
    #1140800

    Hi,

    Thank you for the update.

    That is the default position of the mobile menu when the social icons are enabled. If you want to move it to the very right of the header, use this css code.

    @media only screen and (max-width: 767px) {
        .avia-menu.av_menu_icon_beside {
            padding-right: 0px;
            margin-right: 0px;
            float: right;
        }
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    #1254776

    Hi,

    It seems that every time I update the enfold theme I get the same error issue I mentioned last year that also happened this year which I pasted below:

    I recently did an update of Enfold to version 4.5.7 and have had a whole host of errors:

    The following errors would not allow me to open up the admin panel sitename/wp-admin. so i did the following:

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12

    * Changed the file events_countdown.php to events_countdown.error

    Then the following code poped up

    Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13

    * Changed the file events_upcoming.php to events_upcoming.error

    Now I am able to log into the admin panel. However, this is only possible if I change the extension of the above 2 files. Why does this keep happening when updating enfold?

    #1254933

    Hi tdproperty,

    Please delete the folder /public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/
    and upload a fresh copy of that folder via FTP, from the latest version of the theme, and flush all caches.

    Best regards,
    Victoria

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