Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 23, 2015 at 4:54 pm #477821
    avwebmaster

    I currently installed W3TC plugin and minified the following js files: sharebutton.js, mailchimp, mailchimp/js/scrollTo.js, munchkin.js and left the theme js untouched. I am running 3.2 and still getting an API error when I automatically update the parent theme. We also enabled SSL certificate.

    My drop down nav is not working on mobile devices.
    Checked the error logs and found this: /minify/000000/68184/: No matching DirectoryIndex (index.php,index.php3,index.html,index.htm) found, and server-generated directory index forbidden by Options directive
    I deleted the plugin, restarted Apache, reloaded the browser – still does not work.

    Please advise soonest. Thank you.

    July 23, 2015 at 8:18 pm #477933
    Elliott

    Hi avwebmaster!

    Your getting some javascript errors. Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble after doing the above two steps then send us a WordPress login and we’ll take a closer look.

    Regards,
    Elliott

    July 23, 2015 at 10:37 pm #477992
    avwebmaster

    Hi Elliot,

    Thanks for your prompt reply.
    I apparently re installed the latest Enfold theme in our dev environment. It does not update via theme settings using the credentials so I just copied the url and downloaded it from the browser. I hope this gets fixed as well.

    Anyways, after extracting the zip file and removing the old parent enfold theme and placing the new theme, the navigation menu on mobile still does not work. I disabled the plugins and same issue occur. Please take a closer look at the prod site. I am using a child theme were files are customized. There was no child theme before. The prod site does not have the latest theme since it is a live environment. It currently has Enfold 3.2 installed.

    July 24, 2015 at 2:55 pm #478182
    avwebmaster

    Please advise when can this be tested and dealt with. Thank you. It is a live site.

    • This reply was modified 9 years, 5 months ago by avwebmaster.
    July 25, 2015 at 4:16 am #478521
    Josue

    Hi!

    This code in your <head></head> is causing a JS error that could be the cause of the mobile menu not opening

    <script type="text/javascript">stLight.options({publisher: "03751b11-3bf9-45d3-bc6e-e46b390f1ebd", doNotHash: false, doNotCopy: false, hashAddressBar: false});</script>

    Regards,
    Josue

    July 27, 2015 at 3:12 pm #479103
    avwebmaster

    Hi Josue,

    It is in the child theme’s header file. I deleted those lines but when I restarted Apache, the nav is still not working. Besides, that code has been there before. Please advise soonest as our site is running live. Could it be the latest WP update that’s causing this? Thanks.

    • This reply was modified 9 years, 4 months ago by avwebmaster.
    July 27, 2015 at 6:32 pm #479224
    avwebmaster

    This issue has been fixed! Apparently, there is an avia.js file in the child theme folder which caused the issue. Thank you.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Urgent: Drop down responsive menu not working’ is closed to new replies.