URGENT: Avia repeatedly causing web server to reach capacity

Hey djcopywriter,

I tried to login with the credentials you gave however it doesn’t work, please check.
Can you try to upgrade PHP version to 7.3? and check if the same error still persists.

Best regards,
Nikko

Hi djcopywriter,

The login page is not loading on my end.
Can you try to go to Enfold > Import/Export > Iconfont Manager, and delete the extra fonts or icons? and see if it helps.
Also, have a backup first before removing it.

Best regards,
Nikko

Hi djcopywriter,

Can you give us FTP access? I tried to login, but probably the server is overloaded.

Best regards,
Nikko

Hi djcopywriter,

The login form now loads however the admin access still does not work.
FTP as well didn’t work, even changed different settings and the alternative to the username.
Please try to do the following:

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi djcopywriter,

Thanks for giving us admin access.
I have checked it and even turned on WordPress debug and logging and I could not see the issue appearing again.
The last one in the error logs is Sept. 26 and seems to be fixed.

Best regards,
Nikko

Hi djcopywriter,

I have checked on it again, and I see that the setting is set to Selected Fix WP bug, disable unique timestamp and Delete Old CSS and JS file is checked.
Since FTP credentials didn’t work for me, I have installed this plugin File Manager Advanced (which is now deactivated) to check it.
And the error_logs at the root shows this (I have replaced the real IP address and site address):

[30-Sep-2020 02:02:22 UTC] PHP Notice:  Constant FS_METHOD already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72
[30-Sep-2020 02:02:22 UTC] PHP Notice:  Constant FS_CHMOD_DIR already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72
[30-Sep-2020 02:02:22 UTC] PHP Notice:  Constant FS_CHMOD_FILE already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72

The warning you showed on top never showed again (last one was Sept 6) even when WordPress debugging is turned on.

wp-content > debug.log file shows this:

[01-Oct-2020 06:57:09 UTC] PHP Notice:  Undefined index: 1.1.1.1 in /home/djwriter/public_html/yoursite.com/wp-content/mu-plugins/gd-system-plugin/plugins/limit-login-attempts-reloaded/core/LimitLoginAttempts.php on line 224

wp-content > error_logs shows this:

[29-Sep-2020 23:34:50 UTC] PHP Notice:  Constant FS_METHOD already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72
[29-Sep-2020 23:34:50 UTC] PHP Notice:  Constant FS_CHMOD_DIR already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72
[29-Sep-2020 23:34:50 UTC] PHP Notice:  Constant FS_CHMOD_FILE already defined in /home/djwriter/public_html/yoursite.com/wp-config.php on line 72

If on other sites the cause of the issue is Selected Fix WP bug, disable unique timestamp setting then try this option Disable adding unique timestamps only.
If it does not take effect immediately then most likely it’s due to caching, it may be best to keep it for few days for testing.

Best regards,
Nikko