Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 4, 2014 at 5:20 pm #274582
    nvanwijkvliet

    Hi there,

    When I try to insert a featured image into a post or portfolio item, the media library does not load any images and when I try to upload an image I get an error message. The same issue occurs for the images in the post slider I am using for my portfolio items.
    I have already deactivated all plugins (currently reactivated the maintenance mode, but I deactivated it earlier to run a test), emptied browser caching, but none of it worked. I switched the theme to the TwentyFourteen theme and in that case the media library does work properly, so it seems something is not working with the Enfold theme.

    Are there any settings I can change to make the media library work properly?

    Link to screenshot: http://i.imgur.com/6uCW2az.png and http://i.imgur.com/XZHPNNP.png

    June 4, 2014 at 8:24 pm #274719
    Josue

    Hi Nathalie,

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    June 4, 2014 at 9:10 pm #274741
    nvanwijkvliet
    This reply has been marked as private.
    June 4, 2014 at 9:50 pm #274751
    Josue

    Please set the account as an administrator.

    Best regards,
    Josue

    June 5, 2014 at 12:03 am #274866
    nvanwijkvliet

    Hi Josue,

    Sorry about that, I´ve now changed to role to administrator.

    Best regards,

    Nathalie

    June 5, 2014 at 1:08 am #274875
    Josue

    Please try re-installing a fresh copy of WordPress and make sure the wp-content/uploads folder is writable.

    Best regards,
    Josue

    June 5, 2014 at 1:16 am #274877
    nvanwijkvliet

    I updated to WordPress 3.9.1. yesterday, so I don’t think a fresh copy would make any difference, or you recommend trying again anyway? The rights for my uploads folder have been set to 777 by my hosting provider, so that can’t be the problem either…

    Best regards,

    Nathalie

    June 5, 2014 at 1:19 am #274878
    nvanwijkvliet

    The weird thing is that images DO appear in the uploads folder. I can see the test images you uploaded in /www/wp-content/uploads/2014/06, so nothing seems to be wrong with that…

    June 5, 2014 at 1:43 am #274884
    Josue

    Do you see the resized versions?

    Best regards,
    Josue

    • This reply was modified 10 years, 6 months ago by Josue.
    June 5, 2014 at 1:45 am #274885
    nvanwijkvliet

    Yes, for each image I see 5 versions in the upload folder. One I assume is the original and 4 resized ones.

    Best regards,

    Nathalie

    June 5, 2014 at 1:47 am #274887
    Josue

    Did you try re-installing WordPress? i noted some strange space on the dashboard, maybe there is a missing/corrupted file.

    Cheers!
    Josue

    June 5, 2014 at 2:15 pm #275128
    nvanwijkvliet

    Hi Josue,

    I re-installed WordPress, which still did not have any effect. To be sure I re-uploaded the theme again, and now everything seems to be working.

    Thanks for your help!

    Best regards,

    Nathalie

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Uploading images does not work (Enfold 2.8.1 with Childtheme and WP 3.9)’ is closed to new replies.