I can’t seem to upload any images. I’ve always had trouble with PNG images, but now it won’t let me upload any JPGs. Can you please help me to solve this?
Hey Erica!
Thanks for getting in touch with us!
Try increasing the memory allocated to PHP: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Also increase the maximum upload size for PHP: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Let me know if you need further assistance.
Best regards,
Jordan
Hi Jordon: Can you please provide more detailed support. I didn’t understand what to do.
Jordan – Is there any way you can do this for me?
Hey!
Please do ask the support of your hosting company, to increase the php memory limit.
If you do, they will be easy to handle it for you and fix it.
Thanks a lot for your patience an understanding
Best regards,
Basilis
Now I’m unable to upload my video podcasts. The podcast is 500mg and my server increased the memory limit to 1048m, max execution time 20 minutes, and max file upload size to 2 gigabites. Now I can get images but not the podcast. What can I do? I’m not very computer savvy, so please describe in simple step by step form.