Viewing 16 posts - 1 through 16 (of 16 total)
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  • November 13, 2017 at 8:12 pm #876248
    hylandgraphics

    Hi guys,

    Suddenly I cannot upload and new Flaticon icons to the site. It keeps saying “the server did not respond, try reloading and try again.” I am downloading only SVG files and zipping them. I have done this before with no problem. Any idea what is going wrong? Thanks!

    November 14, 2017 at 2:30 pm #876570
    Rikard

    Hey hylandgraphics,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 14, 2017 at 6:59 pm #876735
    hylandgraphics

    Creds are below. Let me know what you find out. You will see a few zip packs already uploaded. I’ll look for your reply….

    November 15, 2017 at 11:32 am #877049
    Rikard

    Hi,

    Thanks, though the details are not working. Could you check and verify please?

    Best regards,
    Rikard

    November 15, 2017 at 5:32 pm #877169
    hylandgraphics

    Sorry about that. The updated crews are below

    November 16, 2017 at 7:34 pm #877690
    Victoria

    Hi hylandgraphics,

    Can you share the zip you’re trying to load and please check the server log for error. Which version of php are you running?

    Best regards,
    Victoria

    November 16, 2017 at 10:03 pm #877770
    hylandgraphics

    You can find the zip files in the media section already. I am running php 7. I was able to upload another pack during the build and suddenly now it will not let me?

    November 17, 2017 at 2:55 pm #878083
    Victoria

    Hi hylandgraphics,

    Are you loading them to media library or in theme options import?

    WordPress SVG Support: How to Enable SVGs in WordPress

    https://www.bjornjohansen.no/svg-in-wordpress

    Best regards,
    Victoria

    November 17, 2017 at 6:51 pm #878244
    hylandgraphics

    I am using the them import option. As I said it let me upload another icon pack then stopped. I tried to add the plugin you suggested above to no avail? It say right at the import option that I can use Flaticon. Do you suggest another format than SVG?

    November 17, 2017 at 7:19 pm #878262
    Victoria

    Hi hylandgraphics,

    I think the import in theme options works with icons as a font, not svg, using svg is not a bad idea but probably just via media library.

    Best regards,
    Victoria

    November 17, 2017 at 8:06 pm #878285
    hylandgraphics

    No because I loaded them before on this project, you can see the pack I added in the import area. Why you would say use Flaticon right in the import area if it needs fonts? It make no sense? Plus I already did it and then it stopped working. I’d really love to get a resolution for this!

    November 22, 2017 at 3:40 am #879992
    Ismael

    Hi,

    Please make sure to download the icons as icon fonts from flaticons. You can’t use any other format aside from icon font. If you have the svg format, go to the fontello.com site then convert it to a custom icon fonts.

    Best regards,
    Ismael

    November 28, 2017 at 9:59 pm #882884
    hylandgraphics

    Then how was I able to upload the other icons as SVG? I have already done this and now it is not working on the same project? When I drag these to fontello they do not hold the same style. As you can see on the home page I have custom icons that were SVG. This is really confusing?

    November 30, 2017 at 2:26 pm #883430
    Ismael

    Hi,

    I’m not sure how you upload it before but it’s not permitted by default. The icon font manager accepts font icons only. Please get the icons again and make sure that the format is icon font, not svg.

    Best regards,
    Ismael

    January 14, 2018 at 9:11 pm #897179
    tom_wordpress

    Hello,
    Sorry for my Englisch.
    I have a similar problem. When I upload new flaticon, the old icons are always displayed. Previously, I deleted the old ones in the Icon Manager. I used the icon-font format. I can not replace the icons. Can please help me?
    Best regards,
    Silvio

    • This reply was modified 6 years, 10 months ago by tom_wordpress.
    January 15, 2018 at 4:19 am #897337
    Ismael

    Hi,


    @tom_wordpress    : Please create a new post or thread with the login credentials and the link to the icon files. We’ll check it there.

    Best regards,
    Ismael

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