Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 7, 2020 at 4:47 pm #1251190
    Arlie_Francis

    Hello,

    I have the website in development, and I am trying to “upload/Select Font Zip File.” I feel like I am missing something because when I click the button nothing happens other than the page jumping to the top. I disabled ALL the plugins and no change. I even activated the parent theme, and still nothing.

    October 8, 2020 at 3:10 pm #1251445
    Arlie_Francis

    We are going to update our “Support Subscription” so we can get help. The accounting department will do it at around 11am EST.

    With that being said, the upload buttons are not working. Even after making sure the latest version is installed and all plugins disabled.

    There is another issue too – I can’t customize any of the elements using your Advance Styling gui. When I select for instance the element to customize as “H1” nothing gets selected.

    October 8, 2020 at 5:41 pm #1251506
    Victoria

    Hi Arlie_Francis,

    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    October 8, 2020 at 6:03 pm #1251529
    Arlie_Francis

    Hello Victoria!

    That did the trick. lol I feel silly for not trying that first.

    Thank you!

    October 8, 2020 at 6:24 pm #1251546
    Arlie_Francis

    There is one thing still not working but it has been years since I used Enfold, so it might just be me.
    The main menu items are not changing font color and size. If you can check what I did, thank you?

    October 8, 2020 at 6:25 pm #1251548
    Victoria

    Hi Arlie_Francis,

    Could you please attach some screenshots of the issue? What color does the menu have to be?

    Best regards,
    Victoria

    October 10, 2020 at 1:25 pm #1251849
    Arlie_Francis

    Hi Victoria, I figured it out. I had some css from the old design interring.

    October 10, 2020 at 6:23 pm #1251934
    Victoria

    Hi Arlie_Francis,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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