Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 6, 2020 at 6:11 am #1265234
    esther1963

    please I need help
    I checked on all options including changing browsers and PHP memory increase, just bought the enfold theme but when I upload it keeps saying linked expired, I have re-downloaded I still get the same
    login in private content
    there is something wrong am doing but I can’t figure out what and am not techy
    can someone please help me

    error
    The link you followed has expired.

    Please try again.

    December 7, 2020 at 5:26 am #1265390
    Rikard

    Hey esther1963,

    You will likely have to upload the theme manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you need help with that then please include WordPress login details in private as well, and let us know if we are allowed to create an FTP account in your cPanel, and upload the theme for you. Also please include your purchase code in private, so that we know that you own a license.

    Best regards,
    Rikard

    December 7, 2020 at 6:27 am #1265399
    esther1963

    Hi Rikard yes please go ahead and upload theme for me. All credentials you mentioned I updated / sent in private section
    Thanks

    December 7, 2020 at 2:58 pm #1265486
    Yigit

    Hi!

    Thanks for contacting us!

    I installed the theme via FTP but I could not activate it as login page cannot be found on my end. I tried both /wp-admin and /wp-login.php.

    Please activate the theme in Appearance > Themes and let us know if you have any other questions or issues :)

    Regards,
    Yigit

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