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  • August 29, 2022 at 9:21 am #1363017
    mebi

    Hello,
    I have followed the instructions at https://kriesi.at/documentation/enfold/typography > How to upload custom fonts, and also looked at some previous posts such as https://kriesi.at/support/topic/google-fonts-deaktivieren/#post-1288295.

    However, I am running into the following problem:
    If have followed the steps explained under “How to upload custom fonts”: download, compress, add, select the uploaded fonts under “Enfold > General Styling > Fonts” , but the site still loads the fonts from Google.
    Further, I am using two fonts. After selecting the added fonts the Header Font still looks in the frontend as it should, but the Header for the Body Text does not look in the frontend as it should. This appearance problem seems not to be the case in all browsers.

    Please assist in solving these two related issues.
    Thank you.

    • This topic was modified 2 years, 2 months ago by mebi.
    August 29, 2022 at 6:04 pm #1363086
    Nikko

    Hi mebi,

    Thanks for giving us admin access.
    I checked it, and it seems your site/server has some uploading issues.
    I tried to re-upload the web font but it’s not working as well, I tried to upload an image to make sure that there was no uploading issue however the image is not uploaded to the server.
    I then turned off caching plugins, enabled maintenance mode and switch to a default WordPress theme and re-uploaded the image however I get the same result.
    Please contact your webhost regarding the issue.

    Once the uploading issue is fixed, please follow Guenni’s instruction in https://kriesi.at/support/topic/google-fonts-15/#post-1362571

    Best regards,
    Nikko

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