Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 27, 2019 at 2:09 pm #1131323
    lpkm

    Hi there, I manually uploaded the theme via the ftp method. None of the upload buttons work, i.e when I click on upload to change my logo for example, there is no pop up to allow me to select a file. None of the upload buttons work across the theme..

    • This topic was modified 5 years, 11 months ago by lpkm.
    August 27, 2019 at 5:09 pm #1131381
    Jordan Shannon

    Hey lpkm,

    Can you add credentials to the private area as well?

    Best regards,
    Jordan Shannon

    August 28, 2019 at 11:50 am #1131564
    lpkm

    Sure done thank you.

    August 28, 2019 at 11:56 am #1131568
    Yigit

    Hi!

    I checked your website and buttons worked on my end. Attached a screenshot in private content field below.
    If you are using browser add-ons, please try disabling them temporarily and check if that helps. Also, please try using a different browser and check if it is browser related.

    Regards,
    Yigit

    February 14, 2020 at 11:23 pm #1184627
    myrnaserranosetty

    Hello, can you check on my site, I am having the same problem. I tried multiple browsers and deactivated most plugins.

    Logo upload button in theme settings not doing anything.

    Thanks, added an account login in the private message.

    Thanks,

    Dean

    February 15, 2020 at 7:27 pm #1184802
    Victoria

    Hi Dean,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

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