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  • #1311516

    Hi, i want to have a Layout from an old ENFOLD 481 Installation to use it in the new Website ENFOLD 484. I can upload the file but after clicking the include Button there is an error message:

    “Couldn’t import the config because the server didn’t respond.Please reload the page, then try again”

    So i tried it with a newer seettingfile (from version 484) from this installation. That works fine, but not from the version 481.

    What can i do?

    Thnx Frank

    #1312215

    Hey honighut,
    Thank you for your patience and for the login, I see in your theme options Change WordPress defaults you do not have any jQuery options:
    2021-07-25_004.jpg
    this is what you should see:
    2021-07-25_005.jpg
    typically this occurs when the server is forcing jQuery to load in the footer or it is being blocked, I believe this is the cause for your error, please check.
    I also see that your server is using PHP v8.0.8, please try downgrading to v7.x

    Best regards,
    Mike

    #1316095

    Hi Mike, thank u for your Feedback. I have a talk with my provider. There is no blocking oththlth on the server. So i tried to export e new setting file and use this one in the setting uploader. It works fine. I do not understand this, because the old file is not loading. Can u have a look at these pls? U can find both setting files in the media center. Also u can try it in the backend, its a testing-website. Thank u Frank

    #1316246

    Hello, It’s the same everywhere. I’ve also tested it on other servers. I can’t install a settings file from themes prior to 4.8.1 into new themes.
    So what can i do?

    #1316255

    Hi,
    Thank you for the feedback, I examined your theme setting file by decoding it and compared it to a newly created new install theme setting file and the main difference I found was that the new theme setting file had no line breaks where yours had about 100, yours also had html entities that I didn’t find in the other. I tried removing the line breaks and recoding it, and it passed the install to my test site but no changes were actually made, so while there was no error message it didn’t work. I believe there is an error in the coding of your theme setting file. You can try decoding and examining it but I don’t believe that it can be repaired because the data is serialized so when the values are changed the character length is not updated thus the serialization is broken.
    Unfortunately, I believe you will not be able to use this file.

    Best regards,
    Mike

    #1316259

    Hi,

    I have exactly the same issue, guess it is not a proble of @honighut and his theme or server.

    and when you search the forum, there are several people having this server error message when trying to import theme settings file as @honighut and I.

    #1316412

    Hi,

    @honighut
    & @BeeCee
    the dev team has released this temp fix for theme settings import, please give this a try, via FTP save your current function-set-avia-ajax.php as a fallback and replace it with this one:
    https://www.dropbox.com/sh/8fsahv7a6y7er1z/AAC7zyDWptD4HGL2r_p_5Y1Za?dl=0
    you will find it at:
    \wp-content\themes\enfold\framework\php\function-set-avia-ajax.php
    you may need to clear any server caching first, then you may also need to use the WP Reset plugin on your new site that you are importing to if you had a previous failure during the process.

    Best regards,
    Mike

    #1316615

    Hi Mike, thank u so much. I uploaded the php file and it works fine. Very nice support!!!!!
    One question, do u change this bug in the new enfold versions?

    Frank

    #1316616

    Thanks for Help BeeCee!

    #1316621

    Hi,
    Glad to hear this helped, this change will be included in the next update. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Upload and activate theme setting file’ is closed to new replies.