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Hello!
Our site is hosted on WP Engine, and we use Enfold as our Parent theme, with a child theme enabled.WP Engine is forcing the PHP 8.2 upgrade on October 31st, so I am trying to get this update done ahead of the switch to make sure our site won’t break on that day. We get a critical error when we try to upgrade. I did a plugin and theme conflict test, and the core Enfold theme is what is making the site break when we upgrade. We can upgrade with a different theme enabled.
Are you able to help us with this issue? We do have a staging site if you would need access to that in order to help us.
Thank you!!
Hi iff-dc,
Thanks for providing the admin access, we’ll wait for the FTP access.
Best regards,
NikkoHi,
Thanks for that. The SFTP details are not working, please check and verify. Also, I see that you are running PHP 7.4 on the staging site, could you update the PHP version on the staging site so that we can see the actual error please? You could also share server error logs with us instead.
Best regards,
RikardHi,
Thanks for the login, I see that you have many plugins that are reporting updates available. On my test site Enfold is working correctly with PHP v8.2 with no errors.
On your staging site please try disabling all of your plugin and then update the PHP to v8.2 and see if this works for you.
If not check your PHP extensions and compare the v7.4 & v8.2 enabled extensions, some servers don’t have all of the extension needed enabled in v8.2 suce as the “zip” extension, so perhaps there is one that you need to enable, this is an example of the panel in a cPanel host, yours may be different.
If this doesn’t help perhaps a screenshot of the error that you see would help.Best regards,
MikeHello-
I am having a similar issue. My site is now down after upgrading to the latest Enfold with PHP version 5.6.40.
Site: https://landesco.com/
Please assist.
Thank you
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