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Hi there,
I have Enfold installed on various sites and one by one upgrade them as instructed via FTP and then change the API key to the API token from theme forest and they all seem to work fine. (I have not taken the plunge to WordPress 5.0 – they all run on 4.9).
This particular site is the only one running on WP engine and when I upgrade via FTP the site turns blank. I have upgraded PHP to 7.2, downloaded the very latest installable file from theme forest the rust is always the same. I cannot get back to the dashboard or anything. The only way is to revert to a back up and it will seems to work again – the current version off Enfold there is/was 4.2.
I am asking WP Engine for help as well, but so far, no solution.
I am leaving it blank for now, but that means the site is down – I need to be able to upgrade at some point
apparently this error gets logged: [Fri Feb 08 00:35:07.014441 2019] [php7:error] [pid 12211] [client 66.162.212.19:64602] PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /nas/content/live/newcall2all/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /nas/content/live/newcall2all/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13
I found this post and followed the solution to rename the PHP file and it seems to work: https://kriesi.at/support/topic/help-after-updating-to-4-3-2-broken-sites/
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