Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1217191

    Why did I get this?

    An error of type E_COMPILE_ERROR was caused in line 177 of the file /home/website/staging/2/wp-content/themes/enfold/framework/php/inc-autoconfig.php. Error message: require(): Failed opening required ‘/home/website/staging/2/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/local/php73/pear’)

    #1217575

    Hey Illingco,

    I’m not sure, where can we see and reproduce this error?

    Best regards,
    Rikard

    #1217746

    All i can give you is where it threw an error for me. Not sure what else you expect from my side. Is it something of concern, will it come back? I haven’t received another alert today…

    WordPress version 5.4.1
    Current theme: Enfold (version 4.7.5)
    Current plugin: (version )
    PHP version 7.3.16

    #1217749

    I can also mention that I updated our store sites through the admin link within WP, but for our main staging and live sites, I always have to manually update via FTP…

    #1218316

    Hi,

    Thanks for the update. So you are not seeing this error message anymore? Did you see it on the front or backend? Please include admin login details in private if you want us to have a closer look.

    Best regards,
    Rikard

    #1218480

    Got this when updating live site:

    An error of type E_COMPILE_ERROR was caused in line 39 of the file /home/website/public_html/wp-content/themes/enfold/framework/avia_framework.php. Error message: require(): Failed opening required ‘php/inc-autoconfig.php’ (include_path=’.:/usr/local/php73/pear’).

    Why is it every time I update your theme, it throws errors? Are these benign, or of concern?

    #1218683

    Hi,

    I’m not sure to be honest with you, we haven’t had anyone else reporting this problem as far as I’m aware. I can’t see any error messages on your site now though, is it only happening when you actually update the site? If so then where are you seeing it? Is something not working as it should on the actual site? Did you try updating while having all plugins deactivated?

    Best regards,
    Rikard

    #1218800

    Only happens on site updates, and only seem to get one WP automated error. But it’s every time we update and multiple different Enfold files. Sites seem to be functioning correctly in spite of this. No i did not disable plugins. Oddly, our store subdomain and staging sites all work fine with the auto update in the Enfold panel…

    #1221232

    Hi,

    Thank you for the info.

    We are not really sure why this error occurs, but what it says is that it fails to open the php/inc-autoconfig.php file, which is a bit odd because the site is working fine as you said. Maybe it’s server-related but we can’t be sure. Please let us know if you find any errors.

    Best regards,
    Ismael

Viewing 9 posts - 1 through 9 (of 9 total)
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