Hello, my main issue is that the slideshow on the homepage shows now blank. If I go to edit the page, the editor does not load an you just see a spinning circle so there is no way of editing it, could you please advice?
Cheers
Hey jdelgadoesteban!
You forgot to post the link to your website. Please make sure that you are using the latest version of Enfold which is currently 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Regards,
Yigit
Yigit, thanks for that, the link to the site is:
Running latest version of Enfold (problem started to happen to day after upgrading).
Cheers
Hi!
They show up fine on my end, attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
Yigit
Yigit, thanks for that, yes its ok in Chrome but no joy on Safari even after the refresh, any idea why this could be happening?
Cheers
Javier
We have the same problem, all top banners and images are off.
Hey!
@jdelgadoesteban Then it is definitely cache related. Please patiently keep on flushing browser cache and refreshing your page
@jolielouise Please flush browser cache and refresh your page as i mentioned above. Your website too looks fine on my end.
Cheers!
Yigit
Hi @jgeldaoesteban, @jolielouise and @Yigit,
sorry to jump in ;
For information ;
On my end (Mac – Chrome, Firefox and Safari) ;
I see the slider on home (blog) page : http://www.theukwaterpartnership.org/
I see the vidéo background on home page : http://shopi-seo.com/
Hello, I am still having issues on one of my sites, I noticed you have posted some instructions about how to solve the issue, I will follow them and report back.
Many thanks for looking into this for us.
Cheers
Javier
Hi!
You are welcome! Please do so and let us know. Also, please note that the latest version of Enfold is now 3.5.4 :)
Best regards,
Yigit
Yigit, Rikard, heap I can confirm the issue has been resolved on this site, thanks for your help. I still have another site with the same issue but that is a different ticket.
Kind Regards
Javier