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AuthorPosts
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April 15, 2016 at 10:55 am #614710
Hello, my main issue is that the slideshow on the homepage shows now blank. If I go to edit the page, the editor does not load an you just see a spinning circle so there is no way of editing it, could you please advice?
Cheers
April 15, 2016 at 2:17 pm #614827Hey jdelgadoesteban!
You forgot to post the link to your website. Please make sure that you are using the latest version of Enfold which is currently 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Regards,
YigitApril 15, 2016 at 2:25 pm #614834Yigit, thanks for that, the link to the site is:
Running latest version of Enfold (problem started to happen to day after upgrading).
Cheers
April 15, 2016 at 2:32 pm #614837Hi!
They show up fine on my end, attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitApril 15, 2016 at 2:35 pm #614839Yigit, thanks for that, yes its ok in Chrome but no joy on Safari even after the refresh, any idea why this could be happening?
Cheers
Javier
April 15, 2016 at 2:38 pm #614843We have the same problem, all top banners and images are off.
April 15, 2016 at 2:40 pm #614846Hey!
@jdelgadoesteban Then it is definitely cache related. Please patiently keep on flushing browser cache and refreshing your page
@jolielouise Please flush browser cache and refresh your page as i mentioned above. Your website too looks fine on my end.Cheers!
YigitApril 15, 2016 at 2:46 pm #614858Hi @jgeldaoesteban, @jolielouise and @Yigit,
sorry to jump in ;
For information ;
On my end (Mac – Chrome, Firefox and Safari) ;
I see the slider on home (blog) page : http://www.theukwaterpartnership.org/
I see the vidéo background on home page : http://shopi-seo.com/April 16, 2016 at 11:17 am #615428April 25, 2016 at 8:16 am #621055Hello, I am still having issues on one of my sites, I noticed you have posted some instructions about how to solve the issue, I will follow them and report back.
Many thanks for looking into this for us.
Cheers
Javier
April 26, 2016 at 4:46 pm #622299Hi!
You are welcome! Please do so and let us know. Also, please note that the latest version of Enfold is now 3.5.4 :)
Best regards,
YigitApril 27, 2016 at 10:11 am #622881Yigit, Rikard, heap I can confirm the issue has been resolved on this site, thanks for your help. I still have another site with the same issue but that is a different ticket.
Kind Regards
Javier
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AuthorPosts
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