Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 13, 2018 at 9:33 pm #926255
    condonpb

    Can you help I have upgraded to 4.2.6 and the buttons on homepage look very strange see “Support Us” and “Latest Research’ can you please help.

    Site is at http://www.jamestest.co.uk I have a screenshot of what they used to look like. https://www.jamestest.co.uk/2018-03-13_19-29-41.jpg

    Can you please help

    Pete

    March 14, 2018 at 8:37 am #926481
    Rikard

    Hey Pete,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 14, 2018 at 10:14 am #926519
    condonpb
    This reply has been marked as private.
    March 16, 2018 at 3:56 am #927860
    Ismael

    Hi,

    The buttons’ size class attribute is missing. We would like to check the button settings but the builder is not loading properly. Is it OK if we deactivate the plugins while we work on the site?

    Best regards,
    Ismael

    March 16, 2018 at 9:16 am #927983
    condonpb

    Yes no problem please go ahead

    • This reply was modified 6 years, 9 months ago by condonpb.
    March 19, 2018 at 4:45 am #928856
    Ismael

    Hi,

    The site went down after the plugins are deactivated. Do you have a restore point or a backup? Please provide the access to the file server.

    Best regards,
    Ismael

    March 19, 2018 at 6:12 am #928874
    ill123_321
    This reply has been marked as private.
    March 20, 2018 at 12:10 am #929433
    Basilis

    Hi,

    Please upload again through FTP and it should bex the problem.
    Else, delete layerslider plugin, just to get a quick solution to have site up.

    Best regards,
    Basilis

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