Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 20, 2021 at 8:27 am #1301327
    Stephen Hickingbotham
    Guest

    I currently use Enfold version 4.7.5 and have an issue now that when the top menu is set to transparent and Glasy and when you scroll down the page that area use to change to a fixed background color as the page scroll, it doesnt do this anymore which I beleive is caused by upgrading to WordPress 5.7.2

    Would this issue be resolved in upgrading to the latest Enfold edition? If so could you also direct me to the instructions in upgrading Enfold, I do use Enfold Child as well

    Many thanks

    May 20, 2021 at 11:16 am #1301345
    Yigit

    Hi Stephen,

    Thanks for contacting us!

    Enfold version you are currently using is not compatible with the WordPress version you are using. Updating the theme would fix the issue you are having.

    You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme to the latest version.
    Then, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert a Personal Token in Enfold theme options so you can receive auto updates in WordPress dashboard and update the theme with a few clicks :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    May 20, 2021 at 11:27 am #1301348
    Stephen Hickingbotham
    Guest

    Many thanks – I will do that, I can see the option to insert the key token in the Enfold theme to update it, never seen that before, it seems after I enter the token and get the update the transition to the new update should be painless. I do run a test site as a sub domain on our website so that we can play with stuff before it goes live, its under the same main domain, just hidden from the public. Can I enter that Tokin in both sites that are under the same main domain? I would like to test the update on our test site to make sure nothing gets broken in the update.

    Thanks again

    Stephen

    May 20, 2021 at 11:47 am #1301351
    Yigit

    Hi Stephen,

    Yes, you can. You can use the same license on your live and testing servers :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    May 20, 2021 at 12:28 pm #1301366
    Stephen Hickingbotham
    Guest

    Thanks so, I have just purchased it and in the process of the upgrade

    May 20, 2021 at 12:30 pm #1301369
    Yigit

    Hi,

    Great! I am marking this thread as resolved. Please feel free to start new threads under Enfold sub forum if there is anything we can do to help :)

    Best regards,
    Yigit

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